Broadband Network Specialist - FTTH/DSL (Soweto)

Placements24; Soweto; On-site; ZAR 300,000 - 480,000; Full time

Benefits offered by this job

Overtime pay

Medical aid

Retirement fund

Training & development

Career growth in Soweto

Job summary

Our client Placements24 is seeking a Telecommunications Broadband Specialist to join the Soweto technical team. The role focuses on deployment, maintenance, and support of broadband network services, including DSL, VDSL, and FTTH in the Soweto area.

The ideal candidate has hands-on broadband experience, strong troubleshooting, and a commitment to delivering reliable internet services to customers. This on-site position offers growth within the telecommunications sector in Soweto.

Qualifications

• Matriculation or equivalent required.
• Technical qualification or certification in telecommunications, networking, or electronics.
• Minimum 3 years of broadband network operations or support experience.
• Proficient with DSL, VDSL, FTTH technologies.
• Experience with network testing equipment and diagnostic tools.
• Strong TCP/IP networking and routing knowledge.
• Excellent customer service and communication skills.
• Ability to work independently and in a team.
• Valid driver’s license is an advantage.

Responsibilities

• Install, configure, and maintain broadband network equipment (DSLAMs, OLTs, routers, modems).
• Perform diagnostics and troubleshooting of broadband service issues for residential and business customers.
• Monitor network performance and identify bottlenecks or outages.
• Respond to service tickets and resolve problems efficiently.
• Ensure compliance with network standards and QoS parameters.
• Assist in planning and implementing network upgrades and expansions.
• Provide technical support to field technicians and customer service reps.
• Maintain documentation of network configurations and service issues.
• Adhere to safety procedures and company policies.

Skills

Troubleshooting

Customer service

Communication

Teamwork

Analytical thinking

Education

Matriculation

Telecommunications qualification or certification

Networking or electronics certification

Tools

DSLAM equipment

OLT equipment

TCP/IP routing tools

Job description

Our client Placements24 is seeking a Telecommunications Broadband Specialist to join the Soweto technical team. The role focuses on deployment, maintenance, and support of broadband network services, including DSL, VDSL, and FTTH in the Soweto area.

The ideal candidate has hands-on broadband experience, strong troubleshooting, and a commitment to delivering reliable internet services to customers. This on-site position offers growth within the telecommunications sector in Soweto.