Branch Operations & Front Desk Administrator

Mustek Limited; Polokwane; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mustek Limited is seeking a capable Office/Reception Administrator to provide frontline service and support across reception, sales, housekeeping and warehouse operations. You will greet guests, handle calls, manage deliveries, assist with invoicing and petty cash, and ensure accurate stock and documentation flows.

The role requires Matric and 3–5 years of office administration experience, with strong Microsoft Office skills and professional communication.

Qualifications

• Matric; general finance experience is preferred.
• Customer service, receptionist training and good telephone etiquette.
• Minimum 3-5 years’ experience as an office or branch administrator.

Responsibilities

• Deliver excellent customer service at all times.
• Greet, welcome, direct and announce visitors.
• Answer screen calls and forward as needed; provide basic information.
• Administer daily delivery and courier operations; dispatch/receipt of goods.
• Assist in keeping reception area clean and tidy.
• Handle enquiries in person, by phone or email; provide current promotions information.
• Provide admin support to branch staff; handle accounts/credit control and petty cash.
• Bookkeeping, cash reconciliations and cash handover; post receipts daily.
• Support sales with quotes, invoicing and order processing.

Skills

Office administration

Customer service

Telephone etiquette

Time management

Attention to detail

Record-keeping

Interpersonal skills

Procurement

Inventory control

Data protection

Microsoft Office

Education

Matric

Receptionist training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Document management systems

Job description

Mustek Limited is seeking a capable Office/Reception Administrator to provide frontline service and support across reception, sales, housekeeping and warehouse operations. You will greet guests, handle calls, manage deliveries, assist with invoicing and petty cash, and ensure accurate stock and documentation flows.

The role requires Matric and 3–5 years of office administration experience, with strong Microsoft Office skills and professional communication.