Branch Manager – Staffing & Recruitment (Cape Town)

Fempower Personnel; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Company benefits

Job summary

Fempower Personnel in Cape Town seeks an experienced TES Branch Manager to drive business growth and oversee branch operations. Lead a high-performing team, secure new opportunities and ensure superior client satisfaction in a dynamic TES environment.

You will manage commercial and operational functions, report to the Director, and work Monday to Friday from 07:00–16:00 with market-related salary discussions.

Qualifications

• Minimum 5 years' experience in operations and sales within the TES industry.
• Minimum 2 years' managerial experience managing a branch within the TES industry.
• Strong written and verbal communication skills.
• Computer literate with good MS Office proficiency.

Responsibilities

• Develop and implement effective sales strategies to achieve revenue, growth and business development targets within the TES market.
• Lead, supervise and support operational, administrative and/or sales teams to achieve individual and branch targets.
• Provide coaching, training, motivation and guidance to team members to drive performance.
• Build and maintain strong relationships with existing clients and identify opportunities to grow existing business.
• Proactively identify and secure new business opportunities within the region.
• Understand client requirements, address concerns and ensure high levels of client satisfaction and service delivery.
• Ensure that client orders and operational requirements are delivered effectively and efficiently.
• Conduct regular market analysis to identify new business opportunities and monitor competitor activity and industry trends.
• Prepare and analyse sales and performance reports, including forecasting and identifying areas for improvement.
• Work collaboratively with recruitment, operations, human resources and marketing teams to ensure alignment with overall business objectives and a seamless client experience.
• Ensure a professional, service-driven and high-performance branch environment.

Skills

Communication skills

Driver's licence

Own vehicle

Education

Matric / Grade 12

Tools

MS Office

Job description

TES BRANCH MANAGER

Cape Town, Western Cape | Permanent

Are you an experienced Temporary Employment Services (TES) professional with a strong track record in sales, operations and branch management?

A leading organisation within the staffing and temporary employment services sector is looking for an experienced TES Branch Manager to take responsibility for driving business growth, managing branch operations and leading a high-performing team in Cape Town.

This is an excellent opportunity for an established TES professional who is commercially driven, client-focused and confident in managing both operational and sales functions.

Key Responsibilities

• Develop and implement effective sales strategies to achieve revenue, growth and business development targets within the TES market.

• Lead, supervise and support operational, administrative and/or sales teams to achieve individual and branch targets.

• Provide coaching, training, motivation and guidance to team members to drive performance.

• Build and maintain strong relationships with existing clients and identify opportunities to grow existing business.

• Proactively identify and secure new business opportunities within the region.

• Understand client requirements, address concerns and ensure high levels of client satisfaction and service delivery.

• Ensure that client orders and operational requirements are delivered effectively and efficiently.

• Conduct regular market analysis to identify new business opportunities and monitor competitor activity and industry trends.

• Prepare and analyse sales and performance reports, including forecasting and identifying areas for improvement.

• Work collaboratively with recruitment, operations, human resources and marketing teams to ensure alignment with overall business objectives and a seamless client experience.

• Ensure a professional, service-driven and high-performance branch environment.

Minimum Requirements

• Matric / Grade 12.

• Minimum 5 years' experience in operations and sales within the Temporary Employment Services (TES) industry.

• Minimum 2 years' managerial experience managing a branch within the TES industry.

• Strong written and verbal communication skills.

• Computer literate with good MS Office proficiency.

• Sound knowledge and understanding of:

  • Labour Relations Act (LRA)
  • Basic Conditions of Employment Act (BCEA)
  • Temporary Employment Services (TES) environment
  • Bargaining Councils
  • Sectoral Determinations

• Valid driver's licence.

• Own reliable vehicle is essential.

Key Competencies

The successful candidate will be:

• Commercially driven and results-oriented

• A strong relationship builder

• Client-focused and service-driven

• An effective people manager

• Highly organised and able to multitask

• Professional and well presented

• Able to operate effectively in a fast-paced environment

• A strong team player with a positive, can-do attitude

• Discreet and able to handle confidential information professionally

Employment Details

Location: Cape Town, Western Cape
Employment Type: Permanent
Working Hours: Monday to Friday, 07:00–16:00
Overtime: As and when required
Salary: Market-related / To be discussed
Benefits: Company benefits
Reporting To: Director
Start Date: As soon as possible