Branch Manager - Russells Bethlehem

Pepkor Lifestyle; Bethlehem; On-site; ZAR 480,000 - 600,000; Full time

Job summary

Pepkor Lifestyle is seeking an experienced Branch Manager to oversee all store operations in Bethlehem. The role emphasizes profitability, customer satisfaction, and staff leadership within a fast-paced retail setting.

You will drive merchandising, safety, and service standards, lead teams, manage resources, and implement strategies to foster a positive work environment while delivering strong sales growth.

Qualifications

• Grade 12 minimum educational requirement.
• 3-5 years retail management experience.
• Strong customer service and sales focus.
• Diploma in Retail Management or Business is advantageous.
• Excellent communication and interpersonal skills.

Responsibilities

• Admin and financial management.
• Store presentation and merchandising.
• Safety and security.
• Enable customer centricity.
• Service Department.
• Effective teamwork and self-management.

Skills

Store management

Customer service

Team leadership

Planning & organising

Decision making

Integrity

Drive and energy

Resilience

Interpersonal skills

Communication skills

Business acumen

Verbal & written communication

Education

Grade 12

Retail Management/Business Diploma advantageous

Job description

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

• Administration and financial management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Service Department
• Effective teamwork and self-management
• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous
• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.