Branch Manager: Drive Profit & Customer Delight

Pepkor Lifestyle; Bethlehem; On-site; ZAR 480,000 - 600,000; Full time

Job summary

Pepkor Lifestyle is seeking an experienced Branch Manager to oversee all store operations in Bethlehem. The role emphasizes profitability, customer satisfaction, and staff leadership within a fast-paced retail setting.

You will drive merchandising, safety, and service standards, lead teams, manage resources, and implement strategies to foster a positive work environment while delivering strong sales growth.

Qualifications

• Grade 12 minimum educational requirement.
• 3-5 years retail management experience.
• Strong customer service and sales focus.
• Diploma in Retail Management or Business is advantageous.
• Excellent communication and interpersonal skills.

Responsibilities

• Admin and financial management.
• Store presentation and merchandising.
• Safety and security.
• Enable customer centricity.
• Service Department.
• Effective teamwork and self-management.

Skills

Store management

Customer service

Team leadership

Planning & organising

Decision making

Integrity

Drive and energy

Resilience

Interpersonal skills

Communication skills

Business acumen

Verbal & written communication

Education

Grade 12

Retail Management/Business Diploma advantageous

Job description

Pepkor Lifestyle is seeking an experienced Branch Manager to oversee all store operations in Bethlehem. The role emphasizes profitability, customer satisfaction, and staff leadership within a fast-paced retail setting.

You will drive merchandising, safety, and service standards, lead teams, manage resources, and implement strategies to foster a positive work environment while delivering strong sales growth.