Branch Manager - Nelspruit

Headhunters; Mbombela (Nelspruit); On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Headhunters is seeking a Regional Sales Leader to drive sales strategies and oversee inventory, warehouse operations, and export processes. You will maintain strong relationships with staff, suppliers, and major customers while guiding a diverse team to meet targets.

You will lead regional sales planning, monitor KPIs, and coordinate cross-functional activities with HO and branches. A strong commercial mindset and leadership in diverse teams are essential.

Qualifications

• Matric or equivalent.
• Essential: Sales Management and Business Qualifications.
• Essential: 7+ years of team management experience.
• Essential: 10+ years of senior sales and sales management experience.
• Essential: 7+ years of inventory management and oversight experience.
• Experience dealing with HR matters.
• Knowledge of batteries preferred but not essential.
• Experience in performance measurement and management using targets and KPIs.
• Strong understanding of income statements, gross profit, cost management, net profit, stock management and stock efficiency measurements.
• Experience in Warehouse Management.
• Experience with asset oversight: cell phones, company vehicles, laptops, etc.
• Ability to build and retain good relationships with staff and various stakeholders.

Responsibilities

• Set and ensure targets are met for sales teams.
• Manage sales and warehouse staff and provide support.
• Participate in strategy meetings and sales planning.
• Host weekly sales meetings to discuss turnover, margins, stock issues, forecast, debtors.
• Prepare monthly sales reports and provide director feedback.
• Maintain contact with major customers and respond to their needs and preferences.
• Monitor customer requirements and product trends.
• Coordinate daily sales and support wholesale accounts.
• Access export processes and ensure correct export documentation.
• Ensure accurate processing of sales orders and stock availability.
• Communicate stock and delivery issues with warehouse and dispatch.
• Update customer data and inform procurement of stock shortages.
• Manage back orders and ETA communications.
• Visit customers to maintain relationships and assist with stock takes as needed.
• Adhere to housekeeping, safety, and environmental policies.

Skills

Team management

Sales management

KPI tracking

Inventory management

Customer relationship management

HR familiarity

Stakeholder management

Leadership

Cost and profit awareness

Education

Sales Management and Business Qualifications

Job description

Requirements:

• Matric or equivalent.
• Sales Management and Business Qualifications (Essential).
• Minimum of 7 years Team Management experience (Essential).
• Minimum of 10 years Senior Sales and Sales Management Experience (Essential).
• Minimum of 7 years Inventory Management and Oversight experience important (Essential).
• Experience dealing with HR matters.
• Knowledge of batteries preferred but not essential.
• Experienced in performance measurement and management using targets and KPI’s.
• Strong understanding and knowledge of income statements and performance measurements, gross profit, cost management, net profit, stock management and stock efficiency measurements.
• Experience in Warehouse Management.
• Experience with asset oversight: cell phones, company vehicles, laptops, etc.
• The ability to build and retain good relationships with staff and various stakeholders including suppliers, HO, other branches and senior management.
• Client centric, sales and target driven.
• Strong business and commercial motivation and understanding.
• Strong leadership skills - experience in dealing with diversity.

Responsibilities but not limited to:

Sales

• Targets – set targets and ensure that approved targets are met.
• Manage sales and warehouse staff and provide them the support to perform their duties with success.
• Participating and assisting in strategy meetings and sales planning.
• Host weekly meetings with sales staff to discuss issues, such as, sales turn over, margins, stock issues, forecast, debtor and general issues.
• Monthly reports (including sales) - Director feedback.
• Maintain personalised contact with all major customers, acknowledging and responding appropriately to their needs, demands and preferences.
• Monitor trends in customer requirements.
• Maintain conversant with all existing and potential products that are made available from the suppliers.
• Ensure on-going communication with all entities.
• Co-ordination of daily sales.
• Supporting existing and new wholesale customer accounts.
• Manage “walk in” wholesale accounts.
• Handling of all exports together with the relevant paper work and export documentation.
• Ensuring that sales orders are accurately processed.
• Ensuring that the correct battery is supplied into specified application.
• Communication with the warehouse with regards to stock queries.
• Communicate with dispatch in co-ordinating urgent deliveries.
• Phone client base daily against area listings.
• Update customer data base continually.
• Advise and communicate with Procurement Manager of any stock shortages.
• Managing back orders and up-dating clients on progress with regards to ETA’s.
• Visit customer where possible in order to ensure good on-going relationships.
• Note: Will be expected to assist with stock take as and when required.
• Adhere to the branch housekeeping rules.
• Adhere to the safety rules and standards.
• Adhere to the environmental policies, procedures and practices.

Regional Level: Sales

• Create sales objectives through sales plan which is in support of national objectives for the company.
• Building and maintaining rapport with key customers; identifyingnew customer opportunities.
• Maintain and expand customer base by counselling direct sales representatives.
• Recommends product lines by identifying new product opportunities, product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
• Implement trade promotions by publishing, tracking and evaluating trade spending.

Operations

• Contribute regional sales information.
• Providing recommendations to strategic plans.
• Reviewing strategies.
• Preparing, submitting and completing action plans.
• Ensuring quality, quantity and service are up to customer standards.
• Resolving customer complaints and solving problems.
• Identifying sales trends and reporting trends to directors.
• Determining which regional sales system to implement to improve sale.

Financial Objectives

• Preparation of annual budget.
• Scheduling expenditures.
• Analysing variance and reporting to Head Office.
• Ensuring sales team follows correct financial procedures as implemented by Head Office.

Human Resources

• Scouting for potential to increase sales team.
• Training staff on policies and procedures.
• Monitoring performance of sales team.
• Completion of annual performance appraisals for sales team.

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.