Branch Manager

Schlemmer; Mbombela (Nelspruit); On-site; ZAR 720,000 - 980,000; Full time

Job summary

Schlemmer in Mbombela (Nelspruit) is seeking an experienced Branch Manager to lead branch operations, drive sales, and manage warehouse staff. You will grow customer accounts, oversee stock control, and ensure profitability in a competitive trading environment.

The role requires strong leadership, extensive sales management experience, and a solid understanding of financial performance. You will be accountable for achieving targets and maintaining high customer service standards within the

Qualifications

• Minimum 10 years in senior sales and sales management
• Minimum 7 years in team management
• Minimum 7 years’ inventory management and oversight experience
• Experience managing staff performance, targets and KPIs
• Strong understanding of financial statements, gross profit, cost management, net profit and stock efficiency
• HR matters and staff development experience
• Strong commercial awareness and business acumen
• Excellent customer relationships and communication skills

Responsibilities

• Manage daily branch operations including sales, warehouse activities and staff performance
• Set sales targets, monitor KPIs and ensure objectives are achieved
• Develop and implement sales plans aligned with business objectives
• Build and maintain relationships with customers, wholesale clients, suppliers and internal stakeholders
• Identify new business opportunities and grow the customer base
• Coordinate daily sales activities, orders, wholesale accounts and walk-in customers
• Oversee export sales and ensure accurate export documentation
• Monitor margins, stock levels, back orders and delivery timelines
• Collaborate with procurement and warehouse to resolve stock queries
• Ensure accurate order processing and product suitability for applications
• Prepare sales reports and provide feedback to senior management
• Contribute to budgeting and financial performance monitoring
• Monitor gross profit, costs, net profit and stock efficiency
• Lead, coach and develop staff with performance reviews and training
• Address customer complaints and maintain service standards
• Oversee company assets and compliance with policies and safety

Skills

Leadership

Sales management

Inventory management

Budgeting & finance

Customer relationship mgmt

KPI tracking

Staff development

Education

Sales/Business Management degree

Job description

ABOUT THIS ROLE

Are you an experienced sales and branch management professional with a strong commercial mindset and a proven track record of leading teams and driving business performance?

Our client based in Nelspruit is seeking a results-driven Branch Manager to oversee branch operations, manage sales and warehouse staff, and grow customer accounts within a competitive trading environment.

This role requires strong leadership, extensive sales management experience and a solid understanding of stock control, financial performance and profitability. The successful candidate will be responsible for achieving sales targets, maintaining strong customer relationships and ensuring the efficient operation of the branch.

WHAT YOU WILL DO

• Manage daily branch operations, including sales, warehouse activities and staff performance
• Set sales targets, monitor KPIs and ensure that approved sales objectives are achieved
• Develop and implement sales plans aligned with broader business objectives
• Build and maintain relationships with key customers, wholesale clients, suppliers and internal stakeholders
• Identify new business opportunities and grow the existing customer base
• Coordinate daily sales activities, customer orders, wholesale accounts and walk-in customers
• Oversee export sales and ensure accurate export documentation where required
• Monitor sales performance, margins, stock availability, back orders and customer delivery timelines
• Work closely with procurement and warehouse teams to resolve stock queries and coordinate urgent deliveries
• Ensure accurate order processing and that products supplied meet customers’ application requirements
• Prepare sales reports, analyse trends and provide regular feedback to senior management
• Contribute to budgeting, expenditure planning and financial performance monitoring
• Monitor gross profit, costs, net profit, stock levels and stock efficiency
• Lead, coach and develop staff, including performance reviews, training and ongoing support
• Address customer complaints, resolve operational challenges and maintain high service standards
• Oversee company assets, including vehicles, laptops and cell phones
• Ensure compliance with company policies, financial procedures, safety standards and housekeeping requirements

WHAT WE ARE LOOKING FOR

• Relevant qualification in Sales Management, Business Management or a related field
• Minimum 10 years’ senior sales and sales management experience
• Minimum 7 years’ team management experience
• Minimum 7 years’ inventory management and oversight experience
• Experience managing staff performance, targets and KPIs
• Strong understanding of financial statements, gross profit, cost management, net profit and stock efficiency
• Experience dealing with HR matters and staff development
• Strong commercial awareness and business acumen
• Excellent customer relationship management and communication skills
• Strong organisational, analytical and problem-solving abilities
• Ability to remain calm, focused and effective under pressure
• Proven ability to build and maintain relationships with customers, suppliers, head office and internal teams
• Experience in warehouse management and asset oversight would be advantageous
• Knowledge of batteries or related products would be beneficial, but is not essential
• A proactive, positive and target-driven leadership approach

If you are a commercially minded leader with a passion for sales growth, team development and operational excellence, we’d love to hear from you!