Regional Manager - Eastern Cape

Primeserv Denverdraft; Gqeberha; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Primeserv Denverdraft is seeking a seasoned Branch Manager to lead multiple sites, optimise budgets, and drive service excellence. You will shape regional operations, manage risk, and ensure governance while developing staff and client partnerships.

The role requires a decade of managerial experience in the service sector, strong budgeting and forecasting skills, and a proven ability to lead teams, control costs, and deliver targets with integrity.

Qualifications

• Minimum of 10 years managerial experience in a service industry.
• Strong budgeting, forecasting, and financial analysis skills.
• Proven track record in operational and sales management.
• Excellent people management and team-building abilities.
• Proficient in Microsoft Office and data reporting.

Responsibilities

• Manage branch performance in line with business plans.
• Oversee daily operations and performance across multiple sites.
• Plan and evaluate operations to be cost-effective.
• Ensure corporate governance compliance.
• Manage and monitor risk management compliance.
• Manage and implement client SLAs and insurance cover prior to assignee placement.
• Maintain branch data files per company policies and procedures.
• Ensure maintenance of company vehicles per policies.
• Ensure timely submission of reports and feedback to management.
• Develop, implement and monitor SOPs and KPIs.
• Ensure Health and Safety compliance.
• Conduct regular site and client visits to assess operations and service levels.

Skills

Team leadership

Budgeting & forecasting

Sales management

Operations management

People development

Microsoft Office

Communication skills

Risk & governance

Education

Grade 12

Business-related degree

Job description

JOB DESCRIPTION

• Develop and implement an annual budget, business plan which includes a sales plan and strategy in line with the company’s objectives and goals and to execute new business development strategies and client retention relationships to meet and exceed targets.
• Maintain sound relationships with internal and external clients, third party service providers and other stakeholders.
• Develop and execute regional sales plans and strategies.
• Prepare sales forecasts and budgets.
• Prepare and present regional reports for senior management.
• Implement, monitor and manage sales targets and GP margins to achieve budgets.
• Execute new business development strategies and client retention relationships to meet and exceed targets.
• Manage and monitor all departmental/branch expenditure.
• Ensure staff are empowered and motivated to deliver service excellence.

Responsibilities / Duties:

Operational requirements

• Manage branch performance in line with business plans.
• Oversee daily operations and performance across multiple sites.
• Plan and evaluate operations to be cost-effective.
• Ensure corporate governance compliance.
• Manage and monitor risk management compliance.
• Manage and implement client SLA’s and ensure appropriate insurance cover is in place prior to placement of assignees.
• Manage and maintain branch data files as per company policies and procedures.
• Ensure maintenance of company vehicles in accordance to company policies and procedures.
• Ensure accurate and timely submission of reports, maintain records, and provide feedback to management.
• Ensure compliance with policies and practices.
• Ensure standard operating procedures as well as KPI measures are developed, implemented and monitored.
• Ensure Health and Safety compliance.
• Conduct regular site and client visits to assess operations, compliance, and customer service.

Sales and Marketing

• Develop, manage and nurture new business partnerships and accounts to accomplish volume and exceed targets.
• Target new sales opportunities, initiate and monitor action plans to secure new business.
• Establish relationships with key decision makers at existing clients to enhance client / contractor retention.
• Manage the performance and activities of the business unit.
• Set, monitor, and report on KPIs, sales targets, and budgets.

Financial Reporting

• Ensure financial reports are submitted to timeously, as and when required.
• Ensure submission of monthly sales flash reports by the first working day of every month.
• Ensure the debtors aging is kept current and escape where necessary.

People Management

• Ensure all staff adhere to standard operating procedures and safety protocols.
• Manage the performance of branch employees according to policies and procedures.
• Ensure all staff are adequately trained in terms of their duties and legal requirements.
• Ensure compliance to labour legislation in terms of applicable laws.
• Monitor training plans for staff and monitor growth and development of staff.
• Plan and adjust staff workloads and allocate daily tasks to team members.
• Provide advice, coordination and support to team members.
• Recruit, train, mentor, and evaluate staff.
• Management of staff reporting plans and reports.
• Manage and maintain staff and assignee files.

EXPERIENCE AND SKILLS

• Grade 12 or the equivalent qualification.
• A business-related degree is advantageous.
• Minimum of 10 years managerial experience in a service industry.
• Proficient in Microsoft Office suite.
• Proven track record in both operational and sales management.
• Proven track record in good people management, team building and leading skills.
• Budgeting, forecasting, and financial analysis skills.
• Talent development, coaching, and succession planning.

PERSONAL COMPETENCIES, TRAITS AND ATTRIBUTES

• Self-Starter, who can work well in a team and independently.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management skills.
• Excellent sales and negotiation skills.
• Strong analytical thinker.
• Sound time management skills.
• Good presentation and negotiation skills.
• Good planning and organisational skills.
• Strong attention to detail.
• Ability to work under pressure.
• Deadline driven.
• Good understanding of budgeting and forecasting.
• Valid driver’s license and own vehicle essential.
• Must be prepared to travel regularly.

Please note:

Should you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being u