Branch Manager — Lead Sales, Service & Team Growth

Marie-Louise Harrison; Bellville; On-site; ZAR 550,000 - 750,000; Full time

Benefits offered by this job

Vehicle allowance

Medical aid

Job summary

Marie-Louise Harrison's client, a leading retailer in Southern Africa, seeks a Branch Manager for the Tygervalley store. The role requires 5+ years in-store retail sales and 3 years of Store Management, with a focus on customer service excellence, sales performance and staff development.

The successful candidate will manage 30–40 staff, oversee budgets and assets, and drive merchandising standards while working retail hours in the Western Cape region.

Qualifications

• 5 years’ in-store retail (sales) experience
• 3 years’ Store Management experience
• Proven track record in shrinkage- and expense control, budgets and exceptional customer service
• IR experience will be an advantage
• Staff management of 30-40 staff
• Computer literate (Outlook, MS Word/Excel), numeric competency and exposure to Power BI reports
• Strong verbal- and written communication, target driven and leadership skills
• Valid driver’s license

Responsibilities

• Customer Service Excellence
• Staff Management
• Training- and Development of Store Team
• Community Involvement
• Profit-minded Financial Acumen
• Administration
• Store- and Merchandising Standards
• Protection of Company Assets

Skills

Retail leadership

Customer service

Staff management

Budgeting

Communication

Tools

Power BI

Outlook

MS Excel

Job description

Marie-Louise Harrison's client, a leading retailer in Southern Africa, seeks a Branch Manager for the Tygervalley store. The role requires 5+ years in-store retail sales and 3 years of Store Management, with a focus on customer service excellence, sales performance and staff development.

The successful candidate will manage 30–40 staff, oversee budgets and assets, and drive merchandising standards while working retail hours in the Western Cape region.