Branch Manager Engineering consumables

Emporium; Lydenburg; On-site; ZAR 480,000 - 600,000; Full time

Job summary

Emporium is seeking a self-motivated Branch Manager in Lydenburg, Mpumalanga. The role drives daily branch operations, customer service, sales, stock and credit management while aligning with company goals.

You will lead a diverse team, communicate effectively, and ensure performance and accountability across all areas. The ideal candidate has strong leadership and people skills, with 5+ years in business development/management and a relevant qualification.

Qualifications

• Proven ability to lead and develop a diverse team.
• Excellent verbal and written communication skills.
• Strong leadership and motivational capabilities.

Responsibilities

• Lead and develop branch staff to deliver business goals.
• Drive sales targets and optimize branch operations.
• Provide excellent customer service and maintain relationships.
• Manage financial targets within company norms and balance risk.
• Maintain stock control and minimise losses; ensure ISO/compliance.
• Oversee branch image, assets and adherence to policies.

Skills

People management

Communication

Leadership

Business development

Team management

Education

Grade 12 / NQF4

Sales/General management qualification

Job description

OVERVIEW

We require a self-motivated, target driven individual to take accountability and ownership of all branch activities. The role is responsible to communicate and drive daily operations of the branch and ensure its alignment to company goals. The role would drive all people related issues, customer service, sales, stock and credit management within the branch.

REPORTING TO

Regional Sales Manager

MINIMUM SKILLS & REQUIREMENTS

• Grade 12 / NQF level 4 or the equivalent
• Drivers Licence
• 5+ years business development and management skills
• Sales and/or general management qualification advantageous
• Must have managed a diverse team before
• Sound people skills to drive performance and accountability.

BEHAVIOURAL DIMENSIONS REQUIRED

• Natural leader with strong motivational skills
• Must have exceptional communication skills (verbal and written)
• Strong interpersonal & organisational skills
• Driven, ambitious & passion to succeed
• Highly analytical
• Ability to work under pressure
• Consistent & Persistent.

BRIEF DESCRIPTION OF KEY PERFORMANCE AREAS

• Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team who is able to deliver business goals
• Drive sales targets and manage operational efficiencies in order to maintain a healthy, profitable business.
• Ensure excellent customer service by playing an active role in customer contact situations - thereby ensuring and maintaining healthy customer relationships.
• Manage as well as control financial targets within company accepted norms and balance this against business risk.
• Maintain and improve customer service, sales performance, stock efficiencies and manage business risk related to credit
• Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures.
• People Management - training, mentoring, coaching and management of staff within the store.
• Ensure sound financial and administrative control over branch, including ISO compliance
• Ensure adherence and application of company policies and procedures.
• Accountable for the maintenance of branch image and branch assets
• Drive branch sales performance to meet or exceed monthly, quarterly and annual targets.
• Develop and implement local sales strategies aligned with national and regional goals.
• Identify growth opportunities and work closely with Product Application Engineers to deliver tailored solutions.
• Oversee all aspects of branch operations, including stock control, order fulfilment and customer service.
• Manage inventory levels to meet customer demand while minimising excess and obstele stock.
• Work with supply chain and procurement teams to ensure product availability and resolve supply issues.