Branch Manager

Pepkor Lifestyle; Thaba Nchu; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Pepkor Lifestyle in Thaba Nchu seeks an experienced Branch Manager to lead daily retail operations, drive sales and ensure consistent customer satisfaction in a fast-paced environment. You will oversee staff, stock management, store presentation, safety and financial performance while promoting a customer-centric culture and teamwork to achieve profitable results for the branch.

Required: Grade 12 and 3–5 years of management experience in retail; a Retail Management/Business Diploma is

Qualifications

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Responsibilities

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Skills

Staff management

Customer service

Sales management

Financial management

Stock management

Education

Grade 12

Retail Management Diploma

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management
  
  

Minimum Requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous
  
  

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience
  
  

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.