Branch Manager

Joubert & Associates; Wes-Kaap; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Tyremart Commercial Western Cape, part of a joint venture with Prima Tyres and Pride-in-Tyres, invites an energetic Branch Manager to oversee all operations, drive efficiency and grow the newly established branch in the Western Cape.

The role reports to the Managing Director and requires skills in customer service, budgeting, staff development and supplier liaison to improve productivity, profitability and customer satisfaction.

Qualifications

• Strong leadership and interpersonal skills required to manage branch operations.
• Excellent communication and negotiation abilities with customers and suppliers.
• Ability to develop strategies and KPI’s to improve efficiency and customer satisfaction.
• Proven decision-making capabilities with a solid business sense.
• Computer literacy and ability to manage budgets and administrative tasks.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Overall management of branch operations.
• Customer service including negotiation with and providing quotations to customers.
• Personnel management.
• Marketing management and market research.
• Develop and implement strategies and KPI’s for improving branch efficiency, productivity and customer satisfaction.
• Compile, manage and maintain annual branch budget and costings.
• Liaison and maintaining strong relationships with suppliers, customers and other stakeholders.
• Production management and quality control.
• Stock control.
• Administrative management.
• Asset management.
• Training and development.

Skills

Interpersonal skills

Leadership

Communication skills

Conflict management

Decision making

Organisational skills

Work under pressure

Education

Grade 12 Certificate

Tertiary qualification advantageous

Job description

Tyremart Commercial Western Cape is a joint venture between Prima Tyres and Pride-in-Tyres, two companies who have been involved in the tyre industry for more than 20 years. The company sells new and re-treated tyres, supply and fit brakes, batteries and suspension parts, provides a 24-hour on-site support service, as well as a break-down service for trucks. It also offers fleet management services for tyres.

The company has an exciting career opportunity for an energetic and dynamic branch manager to oversee all operations, ensure branch efficiency and help grow the newly established branch. The successful candidate will report directly to the Managing Director.

Main responsibilities:

• Overall management of branch operations

• Customer service (negotiation with and providing quotations to customers)

• Personnel management

• Marketing management (market research, compilation of market plan, etc.)

• Develop and implement strategies and KPI’s for improving branch efficiency, productivity and customer satisfaction

• Compile, manage and maintain annual branch budget and costings

• Liaison and maintaining strong relationships with suppliers, customers and other stakeholders

• Production management and quality control

• Stock control

• Administrative management

• Asset management

• Training and development

Requirements:

• Grade 12 Certificate

• Applicable tertiary qualification will be advantageous

• Proven experience in the commercial tyre industry and/or trailer mechanics is strongly recommended

• Professional knowledge and insight regarding the functioning of business enterprises

• Strong decision-maker with excellent grasp of both long- and short-term issues of business, operations and other resources

• Excellent interpersonal, leadership and communication skills

• Very good conflict management skills

• Computer literacy

• Ability to work under pressure and meet deadlines

• Highly organised and structured, with a strong work ethic