Branch Manager

O'Brien Recruitment; Wes-Kaap; On-site; ZAR 300,000 - 540,000; Full time

Job summary

O'Brien Recruitment in Cape Town is seeking a confident Branch Manager to lead our retail team. You will drive daily store operations, oversee stock, and ensure exceptional customer service while achieving sales targets.

The role demands proven leadership, strong communication, and a track record in retail management. Experience in telecommunications or cellular sectors would be advantageous and the ideal candidate will motivate staff and uphold company standards.

Qualifications

• Matric / Grade 12 is required.
• Experience in Branch Manager, Store Manager or Retail Management.
• Proven experience managing a sales team.
• Strong sales and target-driven background.
• Excellent communication and customer service skills.
• Strong leadership and organisational abilities.
• Retail, telecommunications or cellular experience would be advantageous.

Responsibilities

• Manage the daily operations of the branch
• Drive and achieve monthly sales targets
• Lead, motivate and develop the sales team
• Monitor staff performance and productivity
• Ensure excellent customer service
• Manage stock and ensure accurate stock control
• Handle customer queries and escalations
• Ensure branch administration and reporting are completed accurately
• Maintain company standards, policies and procedures
• Identify opportunities to improve sales and branch performance

Skills

Sales leadership

Customer service

Communication

Team motivation

Stock control

Education

Matric / Grade 12

Job description

We are looking for a Branch Manager to join our team in Cape Town. The ideal candidate will be a confident and results-driven leader with strong sales and retail management experience.

Key Responsibilities

• Manage the daily operations of the branch
• Drive and achieve monthly sales targets
• Lead, motivate and develop the sales team
• Monitor staff performance and productivity
• Ensure excellent customer service
• Manage stock and ensure accurate stock control
• Handle customer queries and escalations
• Ensure branch administration and reporting are completed accurately
• Maintain company standards, policies and procedures
• Identify opportunities to improve sales and branch performance

Requirements

• Matric / Grade 12
• Previous experience in a Branch Manager, Store Manager or Retail Management role
• Proven experience managing a sales team
• Strong sales and target-driven background
• Excellent communication and customer service skills
• Strong leadership and organisational abilities
• Retail, telecommunications or cellular experience would be advantageous