Branch Manager

Standardbankgroup; Pietermaritzburg; On-site; ZAR 1,200,000 - 2,200,000; Full time

Job summary

Standard Bank Group in Pietermaritzburg seeks a proactive leader to manage IAM branch operations and resources—people, process, and systems—driving profitability and a client-focused, high-performance culture.

You will oversee recruitment, retention, and development of Broker Consultants, align adviser execution with company objectives, and ensure robust governance and financial management across the unit.

Qualifications

• First degree in a relevant field is required.
• 7-10 years of progressive experience in insurance/financial services or asset management.
• 3-5 years at a management level overseeing teams or significant operations.
• Proven track record in sales and distribution management and broker recruitment/retention.

Responsibilities

• Lead IAM branch operations and resources (people, process, systems).
• Drive business growth through recruitment, retention and broker consultant development.
• Ensure alignment of adviser execution with company objectives and profitability.

Skills

Team working

Decision making

Empowering individuals

Challenging ideas

Taking action

Directing people

Education

First Degree

Business Commerce

Finance and Accounting

Marketing

Tools

Office logistics

Quality management

Risk management

Job description

To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Broker Consultants. Ensure alignment of company objectives with adviser execution.

Type of Qualification: First Degree

Field of Study: Business Commerce, Finance and Accounting, Marketing

Experience Required

• Sales
• Sales & Distribution
• 1-2 years
• Proven experience in managing operational budgets and achieving financial targets.
• 7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in broker consultant recruitment, retention, and development.

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Directing People
• Empowering Individuals
• Making Decisions
• Producing Output
• Seizing Opportunities
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Claims Knowledge and Management
• Client Acceptance & Review
• Compliance
• Customer Value and Insights Management
• Financial Acumen
• Financial Management (Financial)
• Innovation Strategy and Portfolio Management
• Insurance Principles
• Insurance Products & Services
• Meeting Logistics
• Office Logistics
• Product Innovation Lifecycle Management
• Quality Management
• Risk Management
• Root Cause Analysis
• Underwriting Management
• Underwriting Process
• Workspace Management
• Written Communication