Manager, Branch

Standard Bank Group; Polokwane; On-site; ZAR 600,000 - 1,000,000; Full time

Job summary

Standard Bank Group seeks a leader to manage IAM branch operations, including people, processes and systems, to achieve sustainable profitability. The role focuses on growth through adviser recruitment, retention and development, while ensuring regulatory compliance and client focus.

A strong track record in managing budgets and delivering targets is required, with deep knowledge of FSCA and TCF requirements.

Qualifications

• Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF).
• Proven experience in managing operational budgets and achieving financial targets.
• Experience managing advisers and driving recruitment/retention (5-7, 7-10 yrs).

Responsibilities

• Lead IAM branch operations and resources (people, process, systems) to drive profitability.
• Recruit, retain, and develop Financial Advisers and ensure adviser execution aligns with objectives.
• Ensure strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).

Skills

Sales

Sales & Distribution

Education

First Degree

FAIS Representative

Job description

Business Segment: Insurance & Asset Management

To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Financial Advisers. Ensure alignment of company objectives with adviser execution, ensuring strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Marketing
Licenses & Certifications: FAIS Representative
Experience Required
Sales
Sales & Distribution
1-2 years
Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF) within the financial services industry. Proven experience in managing operational budgets and achieving financial targets.
5-7 years
7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in financial adviser recruitment, retention, and development. Demonstrated ability to lead and manage diverse teams, including independent contractors.

Additional Information

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Directing People
• Empowering Individuals
• Making Decisions
• Producing Output
• Taking Action
• Team Working
• Upholding Standards
• Claims Knowledge and Management
• Client Acceptance & Review
• Compliance
• Customer Value and Insights Management
• Innovation Strategy and Portfolio Management
• Insurance Principles
• Insurance Products & Services
• Meeting Logistics
• Office Logistics
• Product Innovation Lifecycle Management
• Quality Management
• Workspace Management

Our Commitment to Diversity, Equity and Inclusion

Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.