Manager, Branch

Standard Bank Group; eMalahleni; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Standard Bank Group is seeking a senior leader to direct Insurance & Asset Management branch operations. You will manage people, processes and systems to drive profitability, develop a high-performance, client‑focused culture and ensure regulatory compliance.

You will oversee recruitment, retention, and development of Financial Advisers while aligning adviser execution with company objectives and strict FSCA and TCF requirements.

Qualifications

• Strong understanding of regulatory compliance, risk management, and client service principles in financial services.
• Experience in managing operational budgets and achieving financial targets.

Responsibilities

• Lead and manage IAM branch operations and resources (people, process, systems).
• Drive recruitment, retention, and development of Financial Advisers.
• Ensure alignment with adviser execution and regulatory compliance (FSCA, TCF).

Skills

Regulatory compliance

Risk management

Client service

Team management

Education

First Degree

Job description

Business Segment: Insurance & Asset Management

To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Financial Advisers. Ensure alignment of company objectives with adviser execution, ensuring strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Marketing
Licenses & Certifications: FAIS Representative
Experience Required
Sales
Sales & Distribution
1-2 years
Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF) within the financial services industry. Proven experience in managing operational budgets and achieving financial targets.
5-7 years
7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in financial adviser recruitment, retention, and development. Demonstrated ability to lead and manage diverse teams, including independent contractors.

Additional Information

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Directing People
• Empowering Individuals
• Making Decisions
• Producing Output
• Taking Action
• Team Working
• Upholding Standards
• Claims Knowledge and Management
• Client Acceptance & Review
• Compliance
• Customer Value and Insights Management
• Innovation Strategy and Portfolio Management
• Insurance Principles
• Insurance Products & Services
• Meeting Logistics
• Office Logistics
• Product Innovation Lifecycle Management
• Quality Management
• Workspace Management

Our Commitment to Diversity, Equity and Inclusion

Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.