Branch Manager

Standard Bank Group; Cape Town; On-site; ZAR 800,000 - 1,100,000; Full time

Job summary

Standard Bank Group seeks a dynamic leader to head IAM branch operations and resources, driving profitability and a client-focused, high-performance culture. You will recruit, retain, and manage diverse Broker Consultants, ensuring adviser execution aligns with regulatory requirements (FSCA) and TCF.

Responsibilities include optimizing budgets, overseeing teams, and embedding strong risk and compliance practices while delivering exceptional client service within the financial services industry.

Qualifications

• Experience in Sales & Distribution within financial services.
• Strong understanding of regulatory compliance, risk management and client service principles.
• Experience managing operational budgets and achieving financial targets.

Responsibilities

• Lead and manage IAM branch operations and resources to drive profitability and a client-focused culture.
• Recruit, retain, and develop diverse broker consultants and oversee adviser execution.
• Ensure alignment with FSCA regulatory requirements and Treating Customers Fairly (TCF).

Skills

Sales

Client service

Regulatory compliance

Budget management

Team leadership

Education

First Degree

FAIS Representative

Job description

• Business Segment: Insurance & Asset Management

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Broker Consultant. Ensure alignment of company objectives with adviser execution, ensuring strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Marketing
Licenses & Certifications: FAIS Representative
Experience Required
Sales
Sales & Distribution
1-2 years
Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF) within the financial services industry. Proven experience in managing operational budgets and achieving financial targets.
5-7 years
7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in financial adviser recruitment, retention, and development. Demonstrated ability to lead and manage diverse teams, including independent contractors.

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Directing People
• Empowering Individuals
• Making Decisions
• Producing Output
• Taking Action
• Team Working
• Upholding Standards
• Claims Knowledge and Management
• Client Acceptance & Review
• Compliance
• Customer Value and Insights Management
• Innovation Strategy and Portfolio Management
• Insurance Principles
• Insurance Products & Services
• Meeting Logistics
• Office Logistics
• Product Innovation Lifecycle Management
• Quality Management
• Workspace Management

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