Branch Manager

MH Solutions; Bloemfontein; Vor Ort; ZAR 600.000 - 900.000; Vollzeit

Zusammenfassung

MH Solutions is seeking a Branch Manager to oversee all logistics operations at our Bloemfontein branch. You will lead staff, optimize costs, ensure efficient distribution, and meet financial targets while maintaining safety and compliance.

Responsibilities include managing inbound/outbound activities, implementing robust processes, monitoring performance, and driving continuous improvement. You will collaborate with other departments to deliver exceptional service and customer satisfaction.

Qualifikationen

• 6–8 years in a supervisory role in logistics operations.
• Experience in freight distribution operations.
• Ability to meet targets and deadlines.

Aufgaben

• Oversee branch operations including inbound and outbound logistics.
• Manage staff and driver coverage.
• Control costs and improve delivery times.
• Ensure compliance with OSHA and safety standards.
• Interface with other departments and distribution functions.
• Drive continuous improvement initiatives.

Kenntnisse

Staff management

Logistics operations

Cost optimization

Process improvement

Customer satisfaction

Compliance & safety

Tools

Freightware TMS

Microsoft Word

Excel

Outlook Express

Jobbeschreibung

Branch Manager is responsible for overseeing and optimizing all aspects of logistics operations at a branch, including managing staff, ensuring efficient and cost-effective distribution services, and achieving financial and operational targets whilst maintaining compliance and customer satisfaction.

Responsibilities:

• Oversee all aspects of branch operations, including inbound and outbound logistics
• Optimizing costs and delivery times.
• Implement and maintain efficient processes and systems.
• Analyze operational performance and identify areas for improvement.

Financial Performance:

• Manage the branch budget and ensure cost-effectiveness
• Contribute to achieving financial targets for the branch.

Customer Service:

• Ensure high levels of customer satisfaction.
• Investigate and resolve customer service issues.
• Oversee and assist with new customer onboarding.

Compliance and Safety:

• Ensure compliance with relevant regulations, including OSHA and any other requirements.
• Maintain a safe and efficient working environment.

Continuous Improvement:

• Identify and implement continuous improvement initiatives to drive productivity and reduce costs.
• Stay up to date with industry's best practices and trends.

Other Duties:

• Establish work schedules and contract driver coverage.
• Interface with shared functions and other departments.
• Manage and control resources and risk management.
• Maintain existing systems, processes, and controls with continuous improvement.
• Ensure a positive working environment with proactive staff engagement, open door policy and effective communication.

Requirements:

• Computer Literate, Freightware TMS, Microsoft Word, Excel, and Outlook Express.
• At least 6-8 years in supervisory role in logistics operations, more specifically in freight distribution operations.
• Understand the importance of targets and deadlines / prioritizing of critical tasks