Branch External Sales & Service Champion

FirstRand Bank India; Boksburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

FNB POP branches are seeking an External Sales and Service Advisor to deliver tailored financial solutions in a high-volume environment. You will build relationships with walk-in and existing clients, assess needs, and provide compliant advice in line with FAIS, FICA, and TCF.

Join a team that values integrity, continuous learning, and brand promises to help customers. The role offers growth, exposure to diverse products, and opportunities to contribute to the local market.

Qualifications

• Minimum qualification: Grade 12 / NQF Level 4.
• Preferred qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS.
• 1–3 years of experience in customer-facing environments within financial services.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice to walk-in and existing clients.
• Understand client financial needs and offer suitable product solutions.
• Maintain accurate and complete client records and documentation.
• Achieve individual and branch sales and service targets.

Skills

FAIS knowledge

TCF understanding

Client-centric advice

Sales targets

Compliance awareness

Interpersonal skills

Education

Grade 12 / NQF Level 4

NQF Level 5 Certificate in Banking / Business Admin / Customer Service

Job description

FNB POP branches are seeking an External Sales and Service Advisor to deliver tailored financial solutions in a high-volume environment. You will build relationships with walk-in and existing clients, assess needs, and provide compliant advice in line with FAIS, FICA, and TCF.

Join a team that values integrity, continuous learning, and brand promises to help customers. The role offers growth, exposure to diverse products, and opportunities to contribute to the local market.