Branch Advisor: Client-Focused Financial Guidance

RMB; Vryheid; On-site; ZAR 536,000 - 714,000; Full time

Job summary

FNB POP in Vryheid seeks a Branch Advisor to deliver compliant financial advice and exceptional service to walk-in and existing clients in a busy branch. You will focus on understanding client needs, offering suitable product solutions, and maintaining strong ongoing relationships.

The ideal candidate has a 1–3 year track record in financial services, a FAIS-aware mindset, and strong communication skills. Join a brand that emphasizes integrity, client-centric advice, and local market impact.

Qualifications

• Minimum NQF Level 5 Certificate in Banking, Business Admin, Customer Service or related FAIS-recognised field.
• 1–3 years of experience in customer-facing environments within financial services.
• Strong FAIS, TCF understanding and client-centric advisory skills.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice in a high-volume branch.
• Walk-in and existing clients in a dynamic POP environment.
• Maintain accurate client records and documentation.
• Achieve individual and branch sales and service targets.
• Act ethically and with accountability in all interactions.

Skills

FAIS knowledge

TCF awareness

Client-centric advisory

Sales targets achievement

Communication skills

Education

NQF Level 5 Certificate

Job description

FNB POP in Vryheid seeks a Branch Advisor to deliver compliant financial advice and exceptional service to walk-in and existing clients in a busy branch. You will focus on understanding client needs, offering suitable product solutions, and maintaining strong ongoing relationships.

The ideal candidate has a 1–3 year track record in financial services, a FAIS-aware mindset, and strong communication skills. Join a brand that emphasizes integrity, client-centric advice, and local market impact.