Branch Advisor – Botshabelo & Thaba Nchu Communities

FNB South Africa; Thaba Nchu; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Growth opportunities

Local market impact

Brand ambassador

Job summary

FNB South Africa is inviting applications for its Branch Advisor Talent Pool in Botshabelo/Thaba Nchu. This client-facing role focuses on delivering compliant financial advice, building lasting relationships, and meeting service and sales targets within FAIS, FICA, and TCF governance standards.

The position supports growth in the Botshabelo/Thaba Nchu cluster and surrounding communities. Prospective candidates should demonstrate customer service excellence, strong communication, and integrity.

Qualifications

• Minimum Grade 12 / NQF Level 4 required.
• 1–3 years in customer-facing roles within financial services preferred.
• Strong FAIS, TCF knowledge and client-centric advice is essential.

Responsibilities

• Provide compliant, professional financial advice to walk-in and existing clients within a high-volume branch.
• Understand clients' financial needs and recommend appropriate banking solutions.
• Manage client relationships and ensure accurate records and documentation in line with FAIS, FICA and TCF.

Skills

Client-focused

Sales targets

Communication skills

Problem solving

Ethical compliance

Education

Grade 12 / NQF Level 4

NQF Level 5 Banking/Customer Service certificate

Job description

FNB South Africa is inviting applications for its Branch Advisor Talent Pool in Botshabelo/Thaba Nchu. This client-facing role focuses on delivering compliant financial advice, building lasting relationships, and meeting service and sales targets within FAIS, FICA, and TCF governance standards.

The position supports growth in the Botshabelo/Thaba Nchu cluster and surrounding communities. Prospective candidates should demonstrate customer service excellence, strong communication, and integrity.