BPO Sales Development Representative

hirehangar; Johannesburg, Cape Town; Remote; ZAR 848,000 - 1,174,000; Full time

Job summary

Hire Hangar is seeking an inbound Sales Development Representative to support a healthcare-focused sales team. The role handles inbound inquiries, qualifies prospects, and schedules demos for Account Executives in a fully remote setup.

Ideal candidates have early-career sales experience, comfort with US-based customers, and familiarity with CRM tools. This position offers remote collaboration across time zones with strong team support.

Qualifications

• Experience in a sales, customer support, or appointment-setting role.
• Prior remote-work experience with collaboration tools (Slack/Zoom/Google Workspace/Asana).
• Experience with US- or UK-based companies or customers.
• Strong verbal communication and phone-based prospecting skills.
• Basic CRM experience (GoHighLevel, Salesforce, HubSpot, or similar).

Responsibilities

• Handle inbound calls, emails, and web inquiries from prospective healthcare clients.
• Qualify leads based on defined criteria and route opportunities appropriately.
• Schedule appointments and product demos for Account Executives.
• Maintain accurate activity and lead records in the CRM.
• Follow up with inbound prospects to ensure timely engagement.
• Learn and articulate the company's healthcare-focused value proposition.
• Collaborate with sales and marketing to improve lead quality and conversion.

Skills

Sales experience

Remote work

US/UK clients

CRM basics

Communication skills

Telephone sales

Tools

GoHighLevel

Salesforce

HubSpot

Slack

Zoom

Google Workspace

Asana

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title: Inbound Sales Development Representative

Location: Remote
Time Zone: US Time Zones (EST-PST)

Role Overview

We are seeking a motivated and coachable Sales Development Representative (SDR) to support our growing healthcare-focused sales team. This role is ideal for someone early in their sales career who is comfortable handling inbound leads, qualifying prospects, and setting appointments. Prior exposure to healthcare services, medical products, or health tech is a strong plus.

Key Responsibilities

• Handle inbound calls, emails, and web inquiries from prospective healthcare clients

• Qualify leads based on defined criteria and route opportunities appropriately

• Schedule appointments and product demos for Account Executives

• Maintain accurate activity and lead records in the CRM

• Follow up with inbound prospects to ensure timely engagement

• Learn and articulate the company's healthcare-focused value proposition

• Collaborate with sales and marketing teams to improve lead quality and conversion

Required Qualifications

• Experience in a sales, customer support, or appointment-setting role

• Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without prior remote work experience will not be considered

• Experience working with US or UK-based companies or customers

• Strong verbal communication skills and comfort speaking with prospects by phone

• Basic CRM experience (GoHighLevel, Salesforce, HubSpot, or similar)

• Reliable internet connection and a professional remote work setup

Preferred Qualifications

• Exposure to healthcare, medical services, health tech, or insurance environments

• Experience handling inbound sales or customer inquiries

• Familiarity with appointment setting or lead qualification processes

Tools & Technology

• CRM platforms (Salesforce, HubSpot, or similar)

• VoIP and dialer tools

• Google Workspace or Microsoft 365

• Slack, Zoom, and task management tools

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