BPO Campaign Project Coordinator

CallForce; Cape Town; On-site; ZAR 350,000 - 450,000; Full time

Job summary

CallForce in Cape Town is seeking a Project Coordinator to support and manage BPO projects and client campaigns. The role requires strong project coordination, excellent organizational skills, and the ability to manage multiple projects simultaneously.

Ideal candidates will have a diploma in Business Administration and 2-4 years of experience in a similar environment. Responsibilities include coordinating resources, tracking progress, and maintaining communication with stakeholders.

Qualifications

• 2–4 years experience in a BPO, contact center, or service delivery environment.
• Strong project coordination and administrative skills.
• Experience supporting projects or client implementations preferred.

Responsibilities

• Coordinate cross-functional teams for project tasks.
• Assist with project plans and timelines.
• Compile performance and progress reports.

Skills

Project coordination

Stakeholder communication

Time management

Problem-solving

Education

Diploma in Business Administration or Project Management

Tools

MS Office

Project tracking tools (Monday.com, MS Project)

Job description

CallForce in Cape Town is seeking a Project Coordinator to support and manage BPO projects and client campaigns. The role requires strong project coordination, excellent organizational skills, and the ability to manage multiple projects simultaneously.

Ideal candidates will have a diploma in Business Administration and 2-4 years of experience in a similar environment. Responsibilities include coordinating resources, tracking progress, and maintaining communication with stakeholders.