Global Business Development Executive

Callforce

South Africa

On-site

ZAR 900,000 - 1,500,000

Full time

14 days+

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Benefits offered by this job

High-performance incentives

Marketing and bid-management support

Career growth and leadership potential

International travel opportunities

Flexible working environment

Job summary

CallForce is a proudly South African BPO provider with a global outlook. We seek a Global Business Development Executive to drive new business in local and international markets, particularly the UK and USA, collaborating with the executive team and marketing to win and onboard new clients.

You will travel locally and internationally to build relationships, close deals, and drive growth, supported by bid management and delivery teams. Exciting, high-performance environment with career growth.

Qualifications

Proven track record in B2B sales, preferably in the BPO/tech services sector.
Strong experience in international business development, especially in the UK and USA markets.
Excellent communication, negotiation and presentation skills.
Self-starter with hunter mentality and ability to work independently.
Willingness and ability to travel locally and internationally.
5+ years of experience in senior sales or business development roles.
Familiarity with CRM tools and sales performance tracking.

Responsibilities

Identify and pursue new business opportunities across South Africa, the UK, and the USA.
Build and manage a robust pipeline of qualified leads with proactive outreach and market research.
Develop compelling proposals and presentations tailored to client needs.
Establish and nurture long-term relationships with key decision-makers.
Collaborate with executive team, marketing and delivery teams to refine go-to-market strategies.
Support client onboarding and contracting in partnership with leadership.
Represent CallForce at industry events and international networking forums.

Skills

B2B Sales

International Sales

CRM Tools

Negotiation

Presentation

Travel

Hunter Mindset

Independent Work

Job description

Creating purposeful careers as we build the future of contact centre solutions

Job Title: Global Business Development Executive

Location: South Africa (Johannesburg or Cape Town)
Reports to: CEO
Type: Full-time

About CallForce

CallForce is a proudly South African BPO provider delivering world-class contact centre solutions to global clients. With a strong presence in Johannesburg, Cape Town, and Durban, we combine exceptional talent, agile operations, and cutting‑edge technology to create meaningful customer experiences. Our mission is to drive growth, create jobs, and position South Africa as a global outsourcing hub.

Role Overview

We’re looking for a Global Business Development Executive who thrives in a high-performance, high-reward environment and is driven by the opportunity to make a real impact. This is a strategic, high-impact role focused on expanding our footprint in both local and international markets, with a strong emphasis on the UK and USA.

You’ll work closely with the executive team, representing CallForce at the highest level, and will be expected to travel internationally to build relationships, close deals, and drive growth. You’ll be supported by a marketing lead to drive brand awareness and lead generation, a bid management / key account management team to oversee client onboarding—ensuring your time is focused on what matters most: winning new business.

Key Responsibilities

New Business Development

Identify and pursue new business opportunities in the BPO sector across South Africa, the UK, and the USA.
Build and manage a robust pipeline of qualified leads through proactive outreach, networking, and market research.
Develop compelling proposals and presentations tailored to client needs.

Client Engagement & Relationship Building

Establish and nurture long-term relationships with key decision‑makers.
Understand client challenges and position CallForce’s solutions to meet their strategic goals.

Sales Strategy & Execution

Collaborate with the exec team and marketing to refine go‑to‑market strategies and ambitious sales targets.
Leverage marketing‑generated leads and brand positioning to support outreach and conversion.
Receive bid support for proposal development and pricing strategies.
Meet and exceed quarterly and annual sales targets in a high‑performance culture.

Client Onboarding

Work with Global Head of Solutions to ensure seamless client onboarding and contracting.
Stay focused on sales activities without being drawn into administrative or operational tasks.

Cross‑functional Collaboration

Partner with marketing and key account management team.
Represent CallForce at industry events, conferences, and international networking forums.

What We’re Looking For

Proven track record in B2B sales, preferably in the BPO, outsourcing, or tech services industry.
Strong experience in international business development, especially in the UK and USA markets.
Excellent communication, negotiation, and presentation skills.
Self‑starter with a hunter mentality.
Ability to work independently and collaboratively in a fast‑paced, agile environment.
Willingness and ability to travel locally and internationally

Preferred Qualifications

5+ years of experience in senior sales or business development roles.
Experience selling complex service solutions to enterprise clients.
Familiarity with CRM tools and sales performance tracking.

What We Offer

Competitive base salary with high‑performance incentives.
Support from marketing, bid management and delivery teams.
Opportunity to be part of a purpose‑driven company creating real impact.
Dynamic, hands‑on team culture with room to grow and lead.
International travel and exposure to global markets.
Flexible working environment and support for career development.

Ready to help us take CallForce global?
Join a team that’s building something extraordinary—where your success fuels growth, creates jobs, and helps shape the future of South Africa’s BPO industry.

Skills