Boutique Hotel General Manager

Placements24; Vereeniging; On-site; ZAR 600,000 - 1,200,000; Full time

Benefits offered by this job

On-site accommodation

Performance-based bonus

Complimentary stays at affiliated proe

Medical aid and retirement fund

Job summary

Placements24 is seeking an experienced General Manager for a boutique hotel in Vereeniging, Gauteng. The role focuses on guest services, F&B, staff leadership, financial performance, and maintenance to sustain exceptional guest experiences.

The ideal candidate will have 8+ years in hotel management, with 3+ years in GM/AGM roles, and a qualification in Hospitality Management or Business Administration. On-site leadership and relocation flexibility are required.

Qualifications

• 8+ years of progressive hotel management experience
• 3+ years in a General Manager or Assistant GM role in boutique hotels
• Strong leadership and financial oversight abilities

Responsibilities

• Oversee daily hotel operations and guest service standards
• Lead and develop hotel staff, foster positive work environment
• Drive revenue growth, control costs, and maximise profitability
• Ensure health, safety and legal compliance across operations
• Oversee F&B, front desk, housekeeping and sales/marketing activities

Skills

Leadership & team management

Guest service excellence

Strategic planning

Cost control & budgeting

Communication

Education

Hospitality Management or Business Administration

Tools

Hotel management software

Job description

About the Role

Our client, a charming and highly-rated boutique hotel situated in the picturesque setting of **Vereeniging**, is seeking an experienced and dynamic General Manager. This leadership role is central to upholding the hotel's reputation for personalized service, unique ambiance, and operational excellence. You will be responsible for all aspects of hotel management, including guest services, F&B operations, staff management, financial performance, marketing, and property maintenance. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to inspire a team to deliver outstanding guest experiences. This is an on-site position requiring full dedication to the hotel's success in the **Gauteng** region.

Key Responsibilities

• Oversee all daily operations of the boutique hotel, ensuring the highest standards of service and guest satisfaction.
• Manage and lead the hotel's team, fostering a positive and productive work environment.
• Develop and implement strategies to enhance revenue, control costs, and maximize profitability.
• Ensure compliance with all health, safety, and legal regulations.
• Oversee the Food & Beverage operations, including menu planning, quality control, and service standards.
• Develop and execute marketing and sales initiatives to drive bookings and enhance brand visibility.
• Manage guest relations, addressing feedback and resolving issues effectively.
• Conduct regular staff training and performance reviews to ensure team development.
• Oversee property maintenance, housekeeping, and vendor relationships.
• Prepare budgets, financial reports, and forecasts for senior management.

Requirements

• A minimum of 8 years of progressive experience in hotel management, with at least 3 years in a General Manager or Assistant General Manager role, preferably in boutique hotels.
• Proven track record of successful financial management and operational leadership.
• Strong understanding of hotel operations, including F&B, front desk, housekeeping, and sales.
• Excellent leadership, communication, and interpersonal skills.
• Experience in developing and implementing successful marketing and sales strategies.
• A passion for delivering exceptional guest experiences and building strong customer loyalty.
• Ability to manage budgets and control costs effectively.
• Proficiency in hotel management software and systems.
• A relevant qualification in Hospitality Management or Business Administration is highly desirable.
• Located in or willing to relocate to **Vereeniging** or surrounding areas.

Benefits

• A competitive salary and performance-based bonus structure.
• On-site accommodation or housing allowance may be provided.
• Opportunities for professional development and career advancement.
• Complimentary stays at affiliated properties.
• A dynamic and rewarding work environment within a unique hotel setting.
• Contribution to medical aid and retirement fund.
• Direct impact on the success and reputation of a beloved local hotel in **Gauteng**.
• Annual leave entitlement.