Booking Agent (Rentals)

Igrow Wealth Investments; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

IGrow Wealth Investments is seeking a motivated Booking Agent to join our team in Durbanville, Cape Town or Midrand. You will manage onboarding tenant inspection bookings, schedule inspectors' diaries for entries, exits and quality control inspections, and ensure all clients are contacted to arrange suitable times.

The ideal candidate has Grade 12, at least 1 year of property industry experience, a professional telephone manner, and the ability to follow processes.

Qualifications

• Grade 12 or equivalent qualification.
• At least 1 year in the property industry.
• Own vehicle and a valid driver’s license.
• Excellent telephone etiquette and professional communication.
• Ability to work under pressure and maintain attention to detail.
• Ability to follow processes and escalate correctly.
• Positive, professional attitude.

Responsibilities

• Book onboarding tenant inspections.
• Schedule inspectors' diaries for entries, exits and QC inspections.
• Coordinate with clients for suitable entry/exit dates and times.
• Obtain landlord approval for QCI attendance and rental deduction.
• Keep the Cape Town QCI sheet updated.
• Assist with application processing when required.

Skills

Property industry experience

Ability to work under pressure

Attention to detail

Telephone etiquette

Process adherence

Professional attitude

Education

Grade 12

Job description

IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking a motivated Booking Agent to join our team in Durbanville, Cape Town or Midrand, Gauteng.

To qualify for this position, you need:

• Grade 12.


• Minimum 1 year property industry experience.


• Ability to work under pressure.


• High attention to detail.


• Ability to follow processes and escalate correctly.


• Maintain professional telephone etiquette.


• Own vehicle & valid drivers license.


• Positive, can-do attitude.


• Be professional.


• Experience in the property industry beneficial.

Duties and responsibilities include, but not limited to:

• All onboarding tenant inspection bookings.


• Schedule inspectors diaries for entries,exit, and quality control inspections (NB –when there is a tenanted onboarding building,inspectors will be responsible for calling and scheduling their diaries).


• When there is an onboarding tenanted building, ensure that the allocated inspector has contacted all clients loaded for entries, changeovers, and exits to arrange a suitable time and date.


• All QCI inspection bookings and scheduling into inspectors diaries (Excluding the month end and new month (25th – 7 th).


• Obtain approval from the landlord for us to attend to the QCI and deduct R350 from the following month rental.


• Keep the Cape Town QCI sheet updated at all times.


• Tag the allocated portfolio administrator to load the R350 for a deduction on PayProp.


• Ensure that all clients have been contacted by the relevant inspector that are loaded for entries,changeover and exits to arrange a suitable time and date.


• When required, assist with application processing.