Portfolio Administrator Assistant

Parvana; Cape Town; Sur place; ZAR 180 000 - 260 000; Plein temps

Résumé du poste

Parvana in Cape Town is seeking a Portfolio Administrator to manage tenant queries, lease documentation and records within MRI. You will support the Portfolio Manager, coordinate move-ins/outs, and ensure compliance and data accuracy for a busy property portfolio.

The role requires strong English communication, attention to detail and proactive teamwork in a deadline-driven environment. Prior MRI experience is advantageous and a high level of computer literacy is expected.

Qualifications

• Exceptional attention to detail and accuracy is required.
• Excellent written and verbal English communication skills are essential.
• Must possess strong interpersonal skills for stakeholder engagement with tenants, contractors and colleagues.
• A proactive, positive and hands-on approach with willingness to support the team.
• Ability to work effectively in a structured, deadline-driven environment.
• Must be a strong team player with a collaborative mindset.
• Prior experience in property management administration and/or familiarity with the MRI system is advantageous.

Responsabilités

• Handle all tenant queries, correspondence and complaints, and coordinate move-in/move-out processes.
• Draft, coordinate, load, and update lease agreements, renewals, amendments, addenda, warnings and notices in MRI.
• Maintain accurate records, track tenancy and vacancy schedules, and ensure FICA compliance.
• Assist with rental escalations, arrears follow-ups, and general collection support.
• Assist Portfolio Manager with general oversight, filing, and MRI data management.
• Liaise with external sub-contractors and coordinate activities.
• Handle parking inquiries and general administration tasks.
• Provide secretarial support, switchboard cover and refreshments when needed.

Connaissances

Attention to detail

Written & verbal English

Interpersonal skills

Team player

Computer literacy

Outils

MRI system

Description du poste

Cape Town, South Africa | Posted on 14/10/2026

Location: Cape Town (Gardens) | Work Type: Office Based | Job ID: J107158

About our client:

With an impressive track record dating back over 80 years, our client manages a diverse portfolio of residential, industrial and commercial properties. Founded on the principles of trust, quality and value, you will be joining a company known for their professionalism and expertise surrounding the dynamic property industry.

What you will be doing:

• Handle all tenant queries, correspondence, complaints, and coordinate move-in/move-out processes.
• Draft, coordinate, load, and update all lease agreements, renewals, amendments, addendum's, warnings, and notices on the MRI system.
• Ensure accurate records are maintained, track tenancy/vacancy schedules, and ensure FICA compliance for all tenants.
• Assist with rental escalations, follow-ups on arrears, and general collection support.
• Assist the Portfolio Manager with general oversight, organize filing, and update the MRI system.
• Liaise and coordinate with external sub-contractors.
• Handle parking tracking, enquiries, and general administration.
• Assist with secretarial duties, switchboard cover, and preparing refreshments when needed.

What our client is looking for:

• Exceptional attention to detail and accuracy is required.
• Excellent written and verbal English communication skills are essential.
• Must possess strong interpersonal skills for professional engagement with stakeholders (tenants, contractors, colleagues).
• A proactive, positive, and hands-on approach is necessary, with a willingness to support the team.
• Ability to work effectively in a structured, deadline-driven environment.
• Must be a strong team player.
• High level of computer literacy is essential, with an eagerness to adopt new technology.
• Prior experience in property management administration and/or familiarity with the MRI system is advantageous.

Portfolio Administrator, Property management, Cape Town, Lease agreements, Tenant administration, MRI system, FICA, Rental arrears, Attention to detail, Interpersonal skills, Deadline-driven