Bilingual Retail Sales Consultant

CTM Africa; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

CTM Africa is seeking a dynamic Sales Consultant to join our team in South Africa. You will assist customers in selecting the best products, drive sales through proactive engagement, and ensure an outstanding shopping experience.

The role requires strong communication, fluency in Afrikaans and English, and the ability to work retail hours including weekends. Previous retail or customer service experience is preferred, along with a keen eye for trends and stock management.

Qualifications

• Fluency in Afrikaans and English is required.
• Experience in sales, customer service or retail is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to thrive in a fast-paced retail environment.
• Attention to detail and proactivity are valued.

Responsibilities

• Provide excellent customer service by helping clients select the best products and handle queries.
• Drive sales growth through proactive engagement and upselling.
• Keep merchandising displays appealing and aligned to sales focus and trends.
• Manage stock levels, stock turns and prevent losses.
• Conduct store process audits and uphold high performance standards.
• Promote a culture of quality and continuous improvement.

Skills

Afrikaans fluency

English fluency

Customer service

Sales experience

Retail readiness

Team player

Job description

CTM Africa is seeking a dynamic Sales Consultant to join our team in South Africa. You will assist customers in selecting the best products, drive sales through proactive engagement, and ensure an outstanding shopping experience.

The role requires strong communication, fluency in Afrikaans and English, and the ability to work retail hours including weekends. Previous retail or customer service experience is preferred, along with a keen eye for trends and stock management.