Belgravia Store Operations Lead – Cape Town

Pedros Chicken; Wes-Kaap; Sur place; ZAR 134 000 - 201 000; Plein temps

Résumé du poste

Pedros Chicken is seeking a capable supervisor to manage the flow of orders at our busy Belgravia store in Cape Town. You will lead frontline staff, ensure accuracy, and uphold hygiene and service standards in a high-volume setting.

Join a fast-paced team focused on speed, quality, and customer satisfaction while supporting store growth and operational excellence in a busy, customer-facing role.

Qualifications

• Experience in frontline supervisory or lead roles preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

Responsabilités

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online).
• Present food and drinks neatly and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of counter, dining area, and stations.
• Follow food safety, hygiene, and company standards.
• Coordinate with kitchen staff for smooth order flow.
• Resolve minor customer concerns and escalate when needed.
• Restock cups, lids, sauces, and napkins.

Connaissances

Communication

Customer service

Attention to detail

Fast-paced work

Time management

Teamwork

Cash handling

Problem-solving

Hygiene & professionalism

Description du poste

Pedros Chicken is seeking a capable supervisor to manage the flow of orders at our busy Belgravia store in Cape Town. You will lead frontline staff, ensure accuracy, and uphold hygiene and service standards in a high-volume setting.

Join a fast-paced team focused on speed, quality, and customer satisfaction while supporting store growth and operational excellence in a busy, customer-facing role.