Bartender

MAMA SHELTER; Cape Town; On-site; ZAR 138,000 - 207,000; Full time

Job summary

Mama Shelter Cape Town is seeking a bartender to open and operate the bar, craft cocktails, take orders, and ensure a personalized guest experience from setup to service.

You are attentive, friendly, able to juggle multiple orders, keep the bar clean and stocked, and create a warm atmosphere that aligns with Mama Shelter's vibrant, inclusive style. This role offers a dynamic team environment and opportunities for growth within the Ennismore network.

Qualifications

• Experience in fast-paced bar environments is preferred.
• Strong memory for drink orders and guest requests.
• Able to stay calm and friendly under pressure.
• Excellent interpersonal and guest relations skills.
• Willingness to work flexible hours and bar shifts.

Responsibilities

• Greet guests and take drink orders at the bar.
• Prepare and serve cocktails and drinks.
• Ensure bar is clean and well-stocked before service.
• Provide a warm, engaging atmosphere for Mama Shelter guests.
• Collaborate with team to deliver a smooth service.

Skills

Customer service

Cocktail making

Multitasking

Attention to detail

Memorization

Friendly demeanor

Job description

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our commitment to diversity and inclusion

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

Would you like to do the opening of our Mama Shelter CAPE TOWN?

THE MISSION?

• Central to Mama, the bar is an important gathering place for our guests. They must be in good hands with you.


• You ensure the smooth running of a personalized service at the bar: from order taking to payment.


• You craft and serve cocktails and drinks with expertise and good humour.


• Before service, you ensure proper set-up and replenishment of the bar.


• The customer experience must be perfect, and you are the one to ensure it.

Qualifications

MADE FOR YOU? ONLY IF…

• You know how to handle every situation.


• Details are important to you; nothing is missing thanks to your anticipation!


• Like an elephant, you never forget a face (or a drink order).


• Like Shiva, you have as many arms as there are customers in front of you at once.


• You are attentive and friendly; you are overflowing with kindness and don’t know what to do with it!


• The bar is your playground, and you pamper it: clean and tidy, your apartment has never looked so clean!


• You create & engage in a warm atmosphere for Mama, forget Coyote Ugly, we prefer you behind that on the bar.

Additional Information

YOUR LITTLE EXTRAS

• You don’t miss “FLAIR”.


• You like your martini shaken not stirred.


• Your local Irish pub is not the only bar you know.


• Your mixology skills go beyond the Margarita that you make so well for Auntie at family parties.

Additional Information

We’re sure you know the beat

• 1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.


• Chorus: After the successful telephone interview, we will see you at Mama, be ready!


• (chorus x2 depending on the position)


• Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.