Banquet Coordinator

Village N Life; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Staff housing options

Staff facilities access

Competitive remuneration

Job summary

The Bay Hotel in Camps Bay, part of the Village n Life hospitality group, is seeking a Banquet Co-Ordinator to support planning, coordination and execution of banqueting events, conferences, weddings and private functions. You will liaise with multiple teams to ensure seamless delivery and exceptional guest experiences.

Ideal candidates have 2–3 years in banqueting or related operations, strong organizational and communication skills, and flexibility for evenings, weekends and holidays.

Qualifications

• Grade 12 or equivalent.
• A relevant qualification in Hospitality Management, Events Management or a related field would be advantageous.
• 2-3 years' experience in banqueting, events or food & beverage operations, preferably within a hotel environment.
• Knowledge of banquet service standards, event setups and function coordination.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist with the planning, preparation and coordination of banqueting events and functions.
• Coordinate with the Events, Sales, Kitchen and Food & Beverage teams to ensure seamless event delivery.
• Prepare event schedules, function sheets, seating plans and setup requirements.
• Assist with venue layouts, table arrangements, equipment requirements and event preparation.
• Communicate event details, client requests and special requirements to relevant departments.
• Monitor event setups and service delivery to ensure they meet the hotel's standards.
• Assist with coordinating menus, food and beverage requirements and service arrangements.
• Liaise with clients and internal teams regarding event details, changes and special requests.
• Assist with staff allocations, duty schedules and operational briefings for functions.
• Monitor stock, equipment and operating supplies required for events.
• Conduct pre-event checks to ensure venues are ready and all requirements have been met.
• Assist with resolving guest queries, complaints and operational challenges promptly and professionally.
• Maintain accurate event documentation, booking records, schedules and reports.
• Ensure compliance with health, safety, hygiene and company operating procedures.
• Assist with post-event evaluations and identify opportunities to improve service delivery and operational efficiency.

Skills

Event coordination

Banquet service

Organizational skills

Guest service

Interpersonal skills

Time management

Job description

Banquet Co-Ordinator

This role forms part of the events and food & beverage team at The Bay Hotel in Camps Bay, within the Village n Life hospitality group.

The Role

As Banqueting Co-Ordinator, you'll support the planning, coordination and execution of banqueting events, conferences, weddings, private functions and group bookings. You'll assist with event preparations, client requirements, function setups and communication between departments, ensuring every event runs smoothly and delivers an exceptional guest experience. Working closely with the Events, Sales, Kitchen and Food & Beverage teams, you'll help maintain high service standards and ensure all operational requirements are met.

Key Responsibilities

• Assist with the planning, preparation and coordination of banqueting events and functions.
• Coordinate with the Events, Sales, Kitchen and Food & Beverage teams to ensure seamless event delivery.
• Prepare event schedules, function sheets, seating plans and setup requirements.
• Assist with venue layouts, table arrangements, equipment requirements and event preparation.
• Communicate event details, client requests and special requirements to relevant departments.
• Monitor event setups and service delivery to ensure they meet the hotel's standards.
• Assist with coordinating menus, food and beverage requirements and service arrangements.
• Liaise with clients and internal teams regarding event details, changes and special requests.
• Assist with staff allocations, duty schedules and operational briefings for functions.
• Monitor stock, equipment and operating supplies required for events.
• Conduct pre-event checks to ensure venues are ready and all requirements have been met.
• Assist with resolving guest queries, complaints and operational challenges promptly and professionally.
• Maintain accurate event documentation, booking records, schedules and reports.
• Ensure compliance with health, safety, hygiene and company operating procedures.
• Assist with post-event evaluations and identify opportunities to improve service delivery and operational efficiency.

What We're Looking For

• Grade 12 or equivalent.
• A relevant qualification in Hospitality Management, Events Management or a related field would be advantageous.
• 2-3 years' experience in banqueting, events or food & beverage operations, preferably within a hotel environment.
• Knowledge of banquet service standards, event setups and function coordination.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to coordinate multiple events and priorities in a fast-paced environment.
• Proficiency in administrative tasks, recordkeeping and event documentation.
• A proactive, hands-on approach with the ability to work independently and as part of a team.
• Ability to work flexible hours, including evenings, weekends and public holidays, according to operational requirements.
• A professional, guest-focused attitude and a passion for hospitality.

What We Offer

• A dynamic role at The Bay Hotel in Camps Bay.
• The opportunity to work within a luxury hospitality environment.
• Growth and training opportunities within Village n Life.
• Staff housing options and access to staff facilities.
• A competitive remuneration package aligned with experience.

Job Locations: Camps Bay

Job Categories: Events

Job Types: Full-time

Experience Levels: Mid level

Job Properties: The Bay Hotel