B2B Digital Support & Platform Success Lead

COREcruitment Ltd; Johannesburg; On-site; ZAR 213,000 - 255,000; Full time

Benefits offered by this job

Medical contribution

Job summary

COREcruitment Ltd in Johannesburg is seeking a B2B Digital Support Specialist to manage platform updates and content across global and local markets. You will support onboarding of travel agents and facilitate integration of white-label solutions, working with Global Corporate IT to ensure a seamless user experience.

The role involves liaising with IT teams, internal sales and reservations agents, and driving channel performance through data analysis and concise reporting to senior management.

Qualifications

• Must have a minimum Grade 12 qualification with a marketing diploma.
• Excellent command of English and communications skills.
• Technical skills: DTS, Touchbase Pro and Sitecore knowledge.

Responsibilities

• Manage platform updates, enhancements and content across markets.
• Support travel agency onboarding and integration of white-label solutions.
• Liaise with Global IT teams, sales and reservations agents.
• Analyze channel performance and present results to management.

Skills

English communications

Education

Grade 12 + marketing diploma

Tools

DTS

Touchbase Pro

Sitecore

Job description

COREcruitment Ltd in Johannesburg is seeking a B2B Digital Support Specialist to manage platform updates and content across global and local markets. You will support onboarding of travel agents and facilitate integration of white-label solutions, working with Global Corporate IT to ensure a seamless user experience.

The role involves liaising with IT teams, internal sales and reservations agents, and driving channel performance through data analysis and concise reporting to senior management.