B2B Travel Digital Support & Platform Growth Specialist

HotelJobs; Randburg; Vor Ort; ZAR 213.000 - 255.000; Vollzeit

Zusammenfassung

HotelJobs is seeking a B2B Digital Support Specialist to manage platform updates, enhancements and content across global and local markets. The role emphasizes maintaining functionality, resolving issues, and enabling smooth onboarding of travel agents with white-label solutions.

You will liaise with Global Corporate IT teams and cross-functional partners to drive channel performance, analyze data, and present insights to senior management.

Qualifikationen

• Grade 12 with a marketing diploma is required.
• Excellent command of English and strong communication skills.
• Tech knowledge: DTS, Touchbase Pro and Sitecore.
• Experience with B2B travel platforms is beneficial.

Aufgaben

• Execute the B2B e-commerce strategy and grow our online channel for travel professionals.
• Improve internet sales through White label sites and timely content updates.
• Register and assist travel agents on DTS from start to finish.
• Identify site enhancements to simplify agent bookings and workflows.
• Liaise with global IT teams, sales and reservations to deliver a seamless user experience.
• Provide analytics and present results to the team and senior management.

Kenntnisse

English proficiency

Communication skills

Ausbildung

Grade 12 qualification

Marketing diploma

Tools

DTS (Discovery Travel Systems)

Touchbase Pro

Sitecore

Jobbeschreibung

HotelJobs is seeking a B2B Digital Support Specialist to manage platform updates, enhancements and content across global and local markets. The role emphasizes maintaining functionality, resolving issues, and enabling smooth onboarding of travel agents with white-label solutions.

You will liaise with Global Corporate IT teams and cross-functional partners to drive channel performance, analyze data, and present insights to senior management.