Aviation Operations Coordinator — Flight Schedules & Ground Logistics

Placements24; South Africa; Remote; ZAR 180,000 - 360,000; Full time

Job summary

Placements24 is seeking an experienced Operations Coordinator (Imports & Exports) to manage international freight shipments end-to-end from handover by Sales to final delivery and invoicing. The role covers sea, air and road freight with a strong emphasis on client contact and proactive problem solving.

The ideal candidate has 3+ years in freight forwarding or international moving operations, including imports/exports, with experience in FCL/LCL, air freight and road freight, and the ability to

Qualifications

• Matric / National Senior Certificate.
• Minimum 3 years freight forwarding or international moving operations experience.
• Imports and Exports experience.
• FCL, LCL, air freight and road freight experience.
• End-to-end shipment file ownership and direct client contact.

Responsibilities

• Manage 30–40 active shipment files at a time with fixed cut-offs and detailed documentation.
• End-to-end import and export shipments management.
• Arrange bookings, collections and final deliveries.
• Prepare and check shipping and customs documentation.
• Proactively manage clients, carriers, agents and shipment exceptions.
• Manage accruals, supplier costs, invoicing, margin and file closure.

Skills

Freight forwarding

International moving

Imports & Exports

End-to-end shipment ownership

Client communication

Problem solving

Education

Matric / National Senior Certificate

Tools

CargoWise

SARS EDI

International household moving

Job description

Operations Coordinator (Imports & Exports) (Remote)

A leading Shipping Company seeks an experienced Operations Coordinator to manage international freight shipments from the point a confirmed booking is handed over by Sales through to final delivery, invoicing and file closure. You will handle both imports and exports across sea FCL, sea LCL, air freight and road freight. This is an end-to-end operational role, not a tracking or administrative position. They need someone who can take ownership of their shipment files, communicate proactively with clients and suppliers, solve operational problems independently, and work without constant supervision or micromanagement. Applicants must have Matric/Grade 12 with at least 3 years’ freight forwarding or international moving operations experience including Imports and Exports, FCL, LCL, air freight and road freight & experience with End-to-end shipment file ownership and direct client contact.

DUTIES:

• You will typically manage around 30–40 active shipment files at a time. The role involves fixed cut-offs, detailed documentation, frequent client and supplier follow-up, costing and invoicing, and resolving unexpected operational problems.
• Manage import and export shipments end to end.
• Arrange bookings, collections and final deliveries.
• Prepare and check shipping and customs documentation.
• Proactively manage clients, carriers, agents and shipment exceptions.
• Manage accruals, supplier costs, invoicing, margin and file closure.

REQUIREMENTS:

• Must-Haves –
• Matric / National Senior Certificate.
• Minimum 3 years freight forwarding or international moving operations experience.
• Imports and Exports experience.
• FCL, LCL, air freight and road freight experience.
• End-to-end shipment file ownership and direct client contact.
• A suitable quiet workspace and reliable dedicated (for single user) internet of at least 20 Mbps download / 10 Mbps upload are required.
• Nice-to-haves –
• CargoWise or similar freight-management system experience.
• Customs entry framing / SARS EDI experience.
• International household moving experience.