Automotive Warranty Specialist: Claims & Compliance

MSX International; Randburg; On-site; ZAR 200,880 - 223,200; Full time

Job summary

MSX International is seeking a Warranty Specialist in Randburg, Gauteng to manage warranty claims and processes. The role requires 3-5 years of experience in the automotive industry, ideally as a Service Advisor or Warranty Clerk. Responsibilities include preparing warranty documents, monitoring claims, ensuring compliance with specifications, and communicating with staff about warranty programs. The position offers a monthly salary of ZAR 18,000 - ZAR 20,000 and promotes equal opportunities for all candidates.

Qualifications

• 3 - 5 years’ experience in the automotive industry.
• Experience as a Service Advisor, Warranty Clerk, or in a technical role.
• DMS experience preferred.

Responsibilities

• Perform research on warranty concerns and customize warranty papers.
• Review and submit warranty claims for approval.
• Monitor repair order completion and customer inquiries.
• Communicate warranty programs to staff.
• Ensure compliance with warranty specifications.
• Manage warranty claim submissions and audits.
• Maintain warranty parts store records.

Skills

Automotive industry experience

Service Advisor experience

Technical background in motor industry

DMS experience (Automate, Evolve, ADP/Kerridge)

Job description

MSX International is seeking a Warranty Specialist in Randburg, Gauteng to manage warranty claims and processes. The role requires 3-5 years of experience in the automotive industry, ideally as a Service Advisor or Warranty Clerk. Responsibilities include preparing warranty documents, monitoring claims, ensuring compliance with specifications, and communicating with staff about warranty programs. The position offers a monthly salary of ZAR 18,000 - ZAR 20,000 and promotes equal opportunities for all candidates.