Automotive Warranty Specialist

MSX International; Klerksdorp; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A leading automotive services company is seeking an experienced Warranty Specialist in Klerksdorp/Potchefstroom. The successful candidate will perform research on warranty concerns, handle warranty claims, and ensure compliance with specifications. Required qualifications include 3-5 years’ experience in the automotive industry and familiarity with DMS systems. This role is part of an equal opportunity employer committed to a diverse workplace.

Qualifications

• Minimum 3 - 5 years’ experience in the automotive industry.
• Experience as a Service Advisor, Warranty Clerk, or a Technical background in the motor industry.
• DMS experience is an advantage.

Responsibilities

• Perform research on warranty concerns and prepare warranty papers.
• Review and submit all warranty claims for approval.
• Monitor repair order completion as per warranty requirements.
• Handle customer inquiries on warranty issues.
• Communicate warranty programs and bulletins to aftersales staff.
• Ensure compliance with warranty specifications.
• Evaluate databases for warranty claims and filings.
• Manage warranty claim submissions and necessary resubmissions.
• Prepare documents for warranty audits as per OEM recommendations.
• Maintain records of customer details and warrantor references.

Skills

Automotive industry experience

Service Advisor experience

Warranty Clerk experience

Technical background in the motor industry

DMS experience (Automate, Evolve, ADP/kerridge)

Job description

A leading automotive services company is seeking an experienced Warranty Specialist in Klerksdorp/Potchefstroom. The successful candidate will perform research on warranty concerns, handle warranty claims, and ensure compliance with specifications. Required qualifications include 3-5 years’ experience in the automotive industry and familiarity with DMS systems. This role is part of an equal opportunity employer committed to a diverse workplace.