Auto & Property Claims Desktop Assessor

Red Ember Recruitment (Pty) Ltd; Wes-Kaap; On-site; ZAR 260,000 - 420,000; Full time

Job summary

Red Ember Recruitment is seeking a Desktop Assessor based in Cape Town to assess and validate vehicle and property claims through desktop evaluations. You will determine damage extent, prepare repair estimates and ensure fair outcomes in line with industry standards.

The role requires 3+ years in short-term insurance claims and motor/non-motor desktop assessing, with strong knowledge of SLA processes and cost negotiation. RE5 and insurance class qualifications are advantageous.

Qualifications

• Minimum 3 years' short-term insurance claims experience.
• Experience with motor and/or non-motor desktop assessments.
• Knowledge of SLA processes in insurance.

Responsibilities

• Conduct desktop assessments of vehicles and buildings to determine damage extent and claim validity.
• Prepare detailed repair cost estimates including labour and parts.
• Assess depreciation and market value to judge economic viability.
• Document damage using Ubuntex and build rate guides.
• Communicate repair requirements and negotiate costs with vendors.
• Identify potential inflated or fraudulent claims.
• Verify repairs meet industry standards and safety regulations.
• Provide technical advice to brokers and claimants on feasibility and costs.

Skills

Attention to detail

Analytical thinking

Communication

Negotiation skills

Education

Grade 12 / NQF 4

RE5 qualification

Class of Business in Short-Term Insurance

Tools

Ubuntex

Job description

Red Ember Recruitment is seeking a Desktop Assessor based in Cape Town to assess and validate vehicle and property claims through desktop evaluations. You will determine damage extent, prepare repair estimates and ensure fair outcomes in line with industry standards.

The role requires 3+ years in short-term insurance claims and motor/non-motor desktop assessing, with strong knowledge of SLA processes and cost negotiation. RE5 and insurance class qualifications are advantageous.