Senior Desktop Vehicle Claims Assessor

Blue Spec Holdings; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Blue Spec Holdings invites applications for a Desktop Vehicle Assessor based in Gauteng (JHB West Rand). This office-based role involves desktop-only vehicle assessments to determine repair/replace decisions and vehicle values for settlement, with reporting and stakeholder liaison responsibilities.

Key requirements include Matric/Grade 12 and 4+ years in motor assessing/estimating, plus strong technical knowledge of vehicle components. Abuntex or Smart Quote experience is advantageous.

Qualifications

• Matric/Grade 12.
• 4+ years’ experience in motor assessing or estimating.
• Strong technical knowledge of vehicle components and repair processes.
• Desktop assessing experience advantageous.
• Proficiency in Abuntex and/or Smart Quote advantageous.
• Strong analytical and decision-making abilities.
• Excellent negotiation and conflict resolution and communication skills.

Responsibilities

• Assess vehicle damage against provided or requested quotations via desktop review.
• Determine whether to repair, replace parts, or use aftermarket spares (where applicable).
• Evaluate and validate claims in line with company standards and guidelines.
• Generate detailed and accurate claims assessment reports.
• Determine the market value of vehicles for settlement purposes.
• Capture notes, process claims, and upload supporting documents on internal systems.
• Approve and sign off on additional repairs where required.
• Handle queries, complaints, and liaise with both internal and external stakeholders.
• Ensure turnaround times and service level agreements are consistently met.

Skills

Analytical skills

Decision-making

Negotiation

Communication

Education

Matric/Grade 12

Tools

Abuntex

Smart Quote

Job description

Blue Spec Holdings invites applications for a Desktop Vehicle Assessor based in Gauteng (JHB West Rand). This office-based role involves desktop-only vehicle assessments to determine repair/replace decisions and vehicle values for settlement, with reporting and stakeholder liaison responsibilities.

Key requirements include Matric/Grade 12 and 4+ years in motor assessing/estimating, plus strong technical knowledge of vehicle components. Abuntex or Smart Quote experience is advantageous.