Auto Claims Specialist — Policy & Settlement Expert

Motus corporation; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Motus Group, including M-Sure, seeks a Claims Administrator to join the Claims Team in Gauteng. The role reports to the Claims Manager and focuses on validating and finalising claims within policy guidelines while delivering service excellence.

Key duties include accurate data capture, handling claims with attention to policy benefits, and providing professional customer service. Ideal candidates are client‑centric, detail‑oriented, and able to work under pressure.

Qualifications

• Matric or equivalent completed.
• FAIS RE5 exam advantageous or equivalent qualification.
• Excellent communication and client-centric approach.
• Strong computer literacy and admin experience.

Responsibilities

• Ensure policies and procedures are adhered to.
• Handle claims accurately per policy benefits.
• Maintain teamwork and quality on every interaction.
• Capture information accurately for follow-up.
• Be punctual and adhere to rosters.
• Conduct professional claim assessments and updates.

Skills

MS Office

Customer service

Negotiation

Attention to detail

Communication

Teamwork

Problem solving

Matric

FAIS RE5 (advantageous)

Education

Matric or equivalent

FAIS RE5 exam advantageous

Tools

MS Office

Job description

Motus Group, including M-Sure, seeks a Claims Administrator to join the Claims Team in Gauteng. The role reports to the Claims Manager and focuses on validating and finalising claims within policy guidelines while delivering service excellence.

Key duties include accurate data capture, handling claims with attention to policy benefits, and providing professional customer service. Ideal candidates are client‑centric, detail‑oriented, and able to work under pressure.