Assistant Store Manager - Vereeniging Basic + Commission Gauteng Mid / Senior - Level

Cash Crusaders; Vereeniging; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Cash Crusaders in Vereeniging, Gauteng, is seeking an Assistant Store Manager to lead a high-performance retail team. You will drive sales targets, manage inventory, and uphold customer service excellence. The role requires relocating within Gauteng and mentoring staff to reach their full potential.

Ideal candidates have proven retail management experience, strong leadership and excellent communication skills. You will oversee operations, merchandising, and compliance in a busy store environment.

Qualifications

• Proven retail management experience in a fast-paced store environment.
• Strong leadership and people-management capabilities with coaching skills.
• Excellent communication and organisational abilities.

Responsibilities

• Drive store performance to meet and exceed sales targets and KPIs.
• Oversee stock, merchandising standards and stock availability.
• Deliver exceptional customer experiences and resolve issues quickly.
• Lead, train and develop staff, fostering internal growth and succession.
• Ensure adherence to policies, procedures and daily admin tasks.

Skills

Retail leadership

People management

Customer service

Communication

Organisational skills

Job description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

Candidate must be willing to relocate anywhere in Gauteng