Assistant Store Manager Mr Price Secunda Mall

Mr Price Group; Secunda; On-site; ZAR 200,000 - 280,000; Full time

Job summary

Mr Price Group is seeking an Assistant Store Manager for Secunda Mall in South Africa. The role supports daily store operations, stock management, sales growth and customer experience to hit targets and uphold service standards.

Responsibilities include leading the team, training and performance management, and ensuring compliance with company policies while driving profitability and brand presence.

Qualifications

• Grade 12 or equivalent qualification.
• 2–3 years in a supervisory/assistant store management role.
• Understanding of sales and service management.
• Budgeting skills and cost control awareness.
• Proficiency in MS Office for reporting and planning.
• Effective communication with team and customers.
• Understanding of retail trade, brand, customer & product.

Responsibilities

• Support the store manager in daily store operations to meet objectives.
• Manage stock reception, unpacking, replenishment and stockroom housekeeping.
• Analyze sales and profitability data to drive action plans and cost control.
• Ensure compliance with policies and procedures.
• Maintain excellent customer experience processes and standards.
• Lead, coach and develop the store team and manage performance.

Skills

Budgeting skills

Effective communication

Sales & service management

Brand, customer & product

Retail trade understanding

Education

Grade 12

Tools

MS Office

Job description

Assistant Store Manager Mr Price Secunda Mall

South Africa

Job Description

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Proficiency in MS Office.
• Effective Communication Skills
• Understanding of Retail Trade.
• Understanding of Brand, Customer & Product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.