Store Manager Mr Price Moletsi Mall

Mr-Price-Group; Polokwane; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Mr Price Group Limited is seeking a Store Manager in South Africa. The role focuses on leading daily store operations, achieving targets, and upholding customer service standards. Responsibilities include stock control, loss prevention, housekeeping, and compliance with policies.

You will analyse sales data, drive in-store promotions, and identify opportunities to enhance sales and brand presence, while developing and coaching the team to meet KPIs and strategic goals.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Lead and manage the daily operations of the store to meet store targets, innovation initiatives and customer service standards.
• Stock handling: receive, unpack, merchandise and replenish the sales floor.
• Monitor stock levels and mitigate stock loss to ensure adequate on-hand stock.
• Oversee stockroom maintenance to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyse sales and profitability reports to inform action plans and monitor store expenditure.
• Review product performance and provide feedback to support centre to enhance sales.
• Identify opportunities to increase sales and brand awareness.
• Ensure and enforce compliance to policies and procedures.

Skills

Store management

Budgeting

Sales & service management

Leadership

Staff development

Education

Grade 12

Job description

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.