Store Manager Mr Price Groblersdal Mall

Mr Price Group Careers; Limpopo; On-site; ZAR 223,000 - 357,000; Full time

Job summary

Mr Price Group in Limpopo, South Africa, is seeking a Store Manager to lead daily operations, achieve store targets and uphold customer service standards.

You will manage stock, merchandising, budgeting and staff development while implementing head-office initiatives to boost sales and protect brand integrity.

Qualifications

• Grade 12 and 3–5 years retail store management experience.
• Budgeting knowledge and the ability to manage store budgets.
• Solid understanding of sales, service management and brand standards.
• Strong leadership and people development skills.

Responsibilities

• Lead and manage daily store operations to meet targets and customer service standards.
• Stock management: receive, unpack, merchandise, replenish floor.
• Monitor stock levels, mitigate stock loss, and maintain stockroom housekeeping.
• Authorize write-offs, breakages, recalls and returns.
• Analyse sales and profitability reports to plan actions and increase sales.
• Review product performance and provide feedback to support centre.
• Identify opportunities to increase sales and brand awareness.
• Implement innovation initiatives from Head Office to improve in-store processes.
• Recruit, coach and develop store team; manage performance per policy.
• Ensure compliance to policies and procedures.

Skills

Leadership

Budgeting

Retail knowledge

Customer service

Education

Grade 12

Job description

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.