Assistant Store Manager — Luxury Retail Leader

Mr Price Group; South Africa; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Carrol Boyes in Postmasburg seeks an Assistant Store Manager to drive sales, lead a talented team and uphold the brand's premium standards. You will manage daily operations, stock control, and customer service, while developing staff and ensuring policy compliance.

The role focuses on profitability, operational excellence and delivering exceptional experiences to every visitor. You will analyze performance, schedule staff, train new hires, and implement promotional activities in line with brand

Qualifications

• Minimum 5 years of retail and retail management experience.
• Demonstrated ability to train employees and be an effective salesperson.
• Strong customer service, stock management and communication skills.
• Luxury brands experience an advantage.

Responsibilities

• Drive store sales to achieve and exceed targets.
• Lead by example on the sales floor, engaging customers and closing sales.
• Analyse sales reports, trends, and KPIs to identify opportunities for growth.
• Implement promotional activities and visual merchandising standards in line with brand guidelines.
• Deliver exceptional, consistent customer service.
• Resolve customer queries and complaints professionally and timeously.
• Recruit, onboard, train, and develop store staff.
• Create and manage staff schedules to ensure optimal coverage.
• Motivate, coach, and manage performance of the team.
• Conduct performance discussions and implement corrective action where required.
• Ensure adherence to company disciplinary, attendance, and HR policies.
• Oversee daily store operations, including opening and closing procedures.
• Ensure accurate cash handling, banking, and reconciliation.
• Maintain stock integrity through effective stock control, cycle counts, and shrinkage prevention.
• Ensure compliance with health, safety, and security requirements.
• Manage stock levels to ensure availability while minimising overstock.
• Investigate and resolve stock discrepancies.
• Ensure correct processing of transfers, deliveries, and customer orders.
• Complete daily, weekly, and monthly reports accurately and on time.
• Communicate operational challenges and performance updates to management.
• Maintain accurate records in line with company procedures.

Skills

Retail management

Sales leadership

Customer service

Team training

Inventory control

Job description

Carrol Boyes in Postmasburg seeks an Assistant Store Manager to drive sales, lead a talented team and uphold the brand's premium standards. You will manage daily operations, stock control, and customer service, while developing staff and ensuring policy compliance.

The role focuses on profitability, operational excellence and delivering exceptional experiences to every visitor. You will analyze performance, schedule staff, train new hires, and implement promotional activities in line with brand