Assistant Store Manager (Fourways Boutique)

Lindt & Sprüngli (Canada), Inc; Johannesburg; Presencial; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Lindt & Sprüngli Boutique in Johannesburg is seeking an experienced Store Manager to uphold our premium chocolate brand and drive sales through exceptional service.

You will lead daily operations, train staff, manage inventory, and collaborate with Marketing to implement local initiatives while maintaining pristine store standards. If you are a proactive, energetic professional with 2–4 years in retail management and a passion for chocolate, join our team.

Formación

• 2-4 years retail management experience.
• Strong verbal and written communication.
• Familiar with social media channels.
• Computer literacy in Microsoft Excel and Outlook.
• Sales oriented; able to develop and build business.
• Passion for chocolate and customer service.

Responsabilidades

• Assist with daily operations of Lindt retail Boutique.
• Uphold exemplary customer service through role modelling.
• Monitor sales to maximize store profitability.
• Timely ordering of merchandise and supplies; inventory control.
• Daily paperwork and store administration.
• Develop and grow Corporate Sales strategy and presence.
• Maintain high standards for store cleanliness and product safety.
• Open and close the Boutique per shift plan.
• Prepare monthly reports for Head Office.

Conocimientos

Retail management

Communication

Social media

Time management

Self-starter

Attention to detail

MS Office

Merchandising

Sales skills

Passion for chocolate

Friendly

Outgoing

Proactive

Educación

Tertiary education

Herramientas

Microsoft Office

Excel

Outlook

Descripción del empleo

Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you.

Position Purpose

To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Store Manager, personnel, and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand.

Key Responsibilities

Store Operations

• Assist with the daily operations of Lindt retail Boutique
• Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
• Monitor sales daily with a goal to maximize store profitability without sacrificing customer service
• Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
• Daily paperwork and accounting, and other store administration
• Develop and grow Corporate Sales business and strategy
• Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
• Maintain high standards for cleanliness and food/product safety
• Open and close the Boutique according to shift plan
• Conduct monthly reports as required by Head Office

Marketing

• Seek out local marketing opportunities and support corporate marketing initiatives
• Implement local marketing initiatives driven by the Marketing department
• Compliance with price changes and corporate merchandising initiatives
• Maintain store merchandising presentation to company standards

Knowledge, Skills & Experience

• 2-4 years retail management experience
• Tertiary education preferred
• Strong verbal and written communication skills
li>Familiar with social media channels
• Strong time management habits
• A self-starter with an ability to work both independently and as a team member
• Excellent attention to detail, organizational and excellent multi-tasking skills
• Computer literacy in Microsoft, Excel and Outlook
• Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills
• Sales oriented, able to develop and build business
• A talent for sales and selling
• A passion of chocolate!
• Friendly
• Outgoing
• Proactive