Store Manager (Walmer Park Boutique)

Lindt & Sprüngli Group; Gqeberha; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Lindt & Sprüngli Group seeks a Store Manager for the Walmer Park Boutique in Port Elizabeth. You will lead daily operations, uphold Lindt's premium brand image, and drive exceptional customer service while maximizing store profitability.

The role requires 2-4 years of retail management experience, strong communication, merchandising and people skills, plus a passion for chocolate. You will work closely with the Retail Manager and head office to execute sales strategies and ensure product safety

Qualifications

• 2–4 years retail management experience.
• Tertiary education preferred.
• Strong verbal and written communication.

Responsibilities

• Oversee daily store operations and staff.
• Ensure premium customer service and product knowledge.
• Monitor inventory, merchandising and loss prevention.
• Prepare monthly reports for Head Office.

Skills

Retail management

Customer service

Communication

Time management

Merchandising

Sales

Product knowledge

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

## Store Manager (Walmer Park Boutique)Apply: Onsite: Port Elizabeth, South Africa: Full time: Posted 4 Days Ago: JR103410Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at LINDT is an easy process. Simply click APPLY and follow the steps to upload your application.**Position Purpose**To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Retail Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand.**Key Responsibilities****Store Operations*** Management of the daily operations of Lindt retail Boutique* Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines* Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service* Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention* Daily paperwork and accounting, and other store administration.* Develop and grow Corporate Sales business and strategy* Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses* Maintain high standards for cleanliness and food/product safety* Open and close the Boutique according to shift plan* Conduct monthly reports as required by Head Office**Marketing*** Seek out local marketing opportunities and support corporate marketing initiatives* Implement local marketing initiatives driven by the Marketing department* Compliance with price changes and corporate merchandising initiatives* Maintain store merchandising presentation to company standards**Knowledge, Skills & Experience*** 2-4 years retail management experience* Tertiary education preferred* Strong verbal and written communication skills* Familiar with social media channels* Strong time management habits* A self-starter with an ability to work both independently and as a team member* Excellent attention to detail, organizational and excellent multi-tasking skills* Computer literacy in Microsoft, Excel and Outlook* Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills* Sales oriented, able to develop and build business* A talent for sales and selling* A passion of chocolate!* Friendly* Outgoing* Proactive