Store Manager (Walmer Park Boutique)

Lindt & Sprüngli; Gqeberha; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Lindt & Sprüngli seeks a proactive Store Manager for its Walmer Park Boutique in Port Elizabeth. You will drive daily store operations, lead the team, and uphold Lindt’s premium customer service standards while maximizing sales and profitability.

The role requires 2–4 years in retail management, strong communication and organizational skills, and a passion for chocolate. You will oversee merchandising, marketing initiatives, and inventory control in a dynamic boutique environment.

Qualifications

• 2-4 years retail management experience.
• Strong verbal and written communication skills.
• Familiar with social media channels.
• Strong time management habits.
• Self-starter with ability to work independently and as part of a team.
• Excellent attention to detail and organizational skills.
• Proficient computer skills in Microsoft Office and Outlook.
• Experience in merchandising and presentation of premium products and strong selling skills.
• Sales driven with a passion for chocolate.

Responsibilities

• Oversee daily store operations and customer service standards.
• Monitor and analyse daily sales to maximise profitability without compromising service.
• Order merchandise and manage inventory and loss prevention.
• Complete daily paperwork and store administration.
• Develop and grow corporate sales and strategy.
• Maintain store merchandising to Lindt standards and corporate guidelines.
• Open and close the boutique per shift plan; prepare monthly reports.

Skills

Retail management

Customer service

Sales oriented

Attention to detail

Time management

Team player

Education

Tertiary education preferred

Tools

Microsoft Office

Excel

Outlook

Job description

## Store Manager (Walmer Park Boutique)Apply: Onsite: Port Elizabeth, South Africa: Full time: Posted Today: JR103410Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at LINDT is an easy process. Simply click APPLY and follow the steps to upload your application.**Position Purpose**To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique. To work closely with the staff members, Retail Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand.**Key Responsibilities****Store Operations*** Management of the daily operations of Lindt retail Boutique* Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines* Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service* Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention* Daily paperwork and accounting, and other store administration.* Develop and grow Corporate Sales business and strategy* Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses* Maintain high standards for cleanliness and food/product safety* Open and close the Boutique according to shift plan* Conduct monthly reports as required by Head Office**Marketing*** Seek out local marketing opportunities and support corporate marketing initiatives* Implement local marketing initiatives driven by the Marketing department* Compliance with price changes and corporate merchandising initiatives* Maintain store merchandising presentation to company standards**Knowledge, Skills & Experience*** 2-4 years retail management experience* Tertiary education preferred* Strong verbal and written communication skills* Familiar with social media channels* Strong time management habits* A self-starter with an ability to work both independently and as a team member* Excellent attention to detail, organizational and excellent multi-tasking skills* Computer literacy in Microsoft, Excel and Outlook* Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills* Sales oriented, able to develop and build business* A talent for sales and selling* A passion of chocolate!* Friendly* Outgoing* Proactive