Assistant Store Manager - Drive Sales & Service Excellence

Clicks Group Limited; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A prominent retail company in Pretoria is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring excellent customer service. The ideal candidate will have a Grade 12 education and at least 1 year of experience in retail management. The successful applicant will contribute to store operations including stock management, employee scheduling, and customer service initiatives. This role offers an opportunity to make a significant impact in a dynamic retail environment.

Qualifications

• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG environment.
• Financial management experience (budgets, profit and loss statements).

Responsibilities

• Support the Store Manager in ensuring efficient operation and service excellence.
• Drive sales and build customer loyalty.
• Execute operational activities of the store including stock management.

Skills

Understanding and application of financial management principles

Retail/FMCG background and understanding of merchandising and promotions principles

Knowledge of customer service excellence

Strong customer orientation

Planning and organising skills

Problem-solving skills

Results and target driven

Education

Grade 12 (Maths 50% and English 50%)

Degree in Relevant Retail/Business Management

Job description

A prominent retail company in Pretoria is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring excellent customer service. The ideal candidate will have a Grade 12 education and at least 1 year of experience in retail management. The successful applicant will contribute to store operations including stock management, employee scheduling, and customer service initiatives. This role offers an opportunity to make a significant impact in a dynamic retail environment.