Assistant Store Manager: Drive Sales & Service Excellence

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading retail company in Cape Town is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in retail/FMCG operations and a Grade 12 qualification. An understanding of financial management and customer service excellence is essential for this role. This position offers competitive remuneration and a chance to lead a dedicated team.

Qualifications

• Minimum 2 years’ experience in an assistant store management role.
• Understanding of merchandising and promotions principles.
• Knowledge of stock, cost, risk and compliance management procedures.

Responsibilities

• Support the Store Manager in operational store management.
• Maximize sales through promotional execution and customer service.
• Ensure in-store visual merchandising meets brand standards.

Skills

Financial management principles

Retail/FMCG background

Customer service excellence

Planning and organising skills

Strong customer orientation

Problem-solving skills

Education

Grade 12

Degree in Relevant Retail/Business Management

Job description

A leading retail company in Cape Town is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in retail/FMCG operations and a Grade 12 qualification. An understanding of financial management and customer service excellence is essential for this role. This position offers competitive remuneration and a chance to lead a dedicated team.