Assistant Store Manager: Drive Sales & Merchant Experience

iKhokha; Cape Town; On-site; ZAR 180,000 - 320,000; Full time

Job summary

iKhokha is seeking a motivated and detail-oriented Assistant Retail Manager to support the Store Manager at a busy Cape Town store. You will drive sales, manage staff, and ensure a seamless customer experience while maintaining visual standards.

The ideal candidate is proactive, with a passion for retail and the desire to grow within the industry. This role offers an opportunity to develop leadership skills within a vibrant Western Cape retail landscape.

Qualifications

• Motivated and detail-oriented retail professional.
• Experience in supervising and training retail staff.
• Strong customer service and sales focus.

Responsibilities

• Assist Store Manager with daily store operations, including opening and closing.
• Supervise and train retail associates and coach performance.
• Support implementation of sales strategies and promotions to meet targets.
• Maintain store appearance and visual merchandising standards.
• Handle customer inquiries, complaints, and feedback professionally.
• Assist with inventory management, stock counts, and receiving shipments.

Job description

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Our client is seeking a motivated and detail-oriented Assistant Retail Manager to support the Store Manager in overseeing daily operations for a busy retail location in Cape Town . This role is crucial in ensuring a seamless customer experience and efficient store functioning. You will play a key part in driving sales, managing staff, and maintaining visual standards. The ideal candidate is a proactive individual with a passion for retail and a desire to grow within the industry. This position offers a fantastic opportunity to develop leadership skills and contribute to the success of a well-regarded brand in the vibrant Western Cape retail landscape.

About the Role

Our client is seeking a motivated and detail-oriented Assistant Retail Manager to support the Store Manager in overseeing daily operations for a busy retail location in Cape Town . This role is crucial in ensuring a seamless customer experience and efficient store functioning. You will play a key part in driving sales, managing staff, and maintaining visual standards. The ideal candidate is a proactive individual with a passion for retail and a desire to grow within the industry. This position offers a fantastic opportunity to develop leadership skills and contribute to the success of a well-regarded brand in the vibrant Western Cape retail landscape.

Key Responsibilities

• Assist the Store Manager in all daily store operations, including opening and closing procedures.
• Supervise and train retail associates, ensuring adherence to company standards and providing coaching for performance improvement.
• Support the implementation of sales strategies and promotional activities to meet or exceed targets.
• Maintain store appearance and visual merchandising standards to attract customers and enhance the shopping environment.
• Handle customer inquiries, complaints, and feedback professionally and efficiently.
• Assist with inventory management, including stock counts and receiving shipments, ensuring accuracy and organization.

Requirements

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